Points of View

Genpact aims for high-end SCM market with Barkawi, but will it learn from past mistakes?

Genpact acquired Barkawi Management Consultants in a move to bolster its Supply Chain Management (SCM) talent and domain expertise. The injection of high-end and onshore consulting talent bodes well for Genpact in an under-penetrated supply chain services space especially at a time where the offshoring-led model is starting to tire out. However, integration of consulting talent in an annuity-based, multi-year ongoing services culture to create a seamless customer experience and go-to-market is going to be hard. And Genpact’s record at integrating acquisitions has not exactly been stellar (remember Headstrong?).

Sign in or register an account to access HfS' Content

Sign In

Create an account

Enter a phone number
Select the newsletter(s) to which you wish to subscribe.