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A compilation of HFS analyst insights on GenAI and the Generative Enterprise, highlighting the potential of Large Language Models (LLMs) such as ChatGPT and GPT-4 to revolutionize business by generating new ideas, reshaping work processes, and disrupting outdated business models.
January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
September 05, 2025AI will have a major impact on the way services are delivered. HFS researched the effect of AI on tax and audit services.
September 04, 2025CIOs and CTOs must choose between open and closed approaches to build and orchestrate AI agents for value.
August 26, 2025Compliance executives waiting on AI legislation to tell them how to behave are already falling behind customer and market needs.
More from the GenAI Leadership Series: Phil Fersht caught up with Exponential View Founder Azeem Azhar to discuss how enthusiastic he is about the global focus on AI, where AI is heading, and why. Listen in now
Point of View
September 05, 2025AI will have a major impact on the way services are delivered. HFS researched the effect of AI on tax and audit services.
Highlight Report
September 04, 2025CIOs and CTOs must choose between open and closed approaches to build and orchestrate AI agents for value.
Point of View
August 27, 2025For BFS leaders, responsible AI must be the price of admission, not a bonus feature, when choosing a tech or services partner.
Point of View
August 26, 2025Compliance executives waiting on AI legislation to tell them how to behave are already falling behind customer and market needs.
Challenger Series
August 20, 2025Straive earns the HFS Challenger title for evolving from content services to AI, analytics, & digital solutions across industries.
Highlight Report
August 18, 2025Hurtling toward an agents-everywhere free-for-all? WRITER's Action Agent promises a fix - with caveats.
Market Impact Report
August 06, 2025AI is the new enterprise disruptor - those who reimagine purpose, models, and ecosystems will lead; others risk irrelevance.
Point of View
August 04, 2025The biggest barrier to AI success is the weight of legacy systems and outdated processes.
Hot Tech
August 04, 2025WRITER provides a full-stack platform for enterprises to build, activate, and supervise custom AI agents.
Highlight Report
July 16, 2025Mimica links task-level intelligence with automation to close the visibility–execution gap for enterprises.
Market Vision Paper
July 16, 2025A practical guide to deploying AI employees and scaling agentic transformation for measurable impact across enterprise functions.
Point of View
June 30, 2025Enterprises' GenAI success will not be decided by who writes the best prompt; instead, it will be decided by how you buy.
Point of View
June 30, 2025In the current period of macroeconomic and policy unpredictability, enterprises should move beyond tactical cost savings.
Point of View
June 30, 2025With transformation costs falling, leaders must go beyond pilots, embed GenAI across workflows, and design new business models now.
Point of View
June 24, 2025$1.5T SaS market accelerates as services and software converge—three models reshape enterprise buying and delivery.
Point of View
June 13, 2025Today’s enterprise leaders must scale up where LLMs can’t mimic: imagination, intimacy, and integrity.
Point of View
June 12, 2025AI’s generative capabilities are making static software obsolete - opening a new path to true enterprise differentiation.
Point of View
June 10, 2025AI is disrupting services pricing; success hinges on behavioral economics, outcome-based anchors, fairness, and risk-sharing.
Market Impact Report
June 06, 2025A playbook for IT leaders: Generative AI (GenAI) has the power to revolutionize industries, but scaling it is no walk in the park.
Highlight Report
June 04, 2025Harmoni.AI brings together AI-powered service delivery platforms, technology accelerators, and industry frameworks.
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