Research & Insights

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Point of View

We know how to solve sustainability: Transition plan and find your critical mass

The near future for sustainability is uncertain, but the long term is not.

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Horizons Report

HFS Horizons: Azure Ecosystem™ Services Providers, 2024

The HFS Horizons: Azure Ecosystem Services, 2024 report examines service providers’ role in the evolving Azure landscape.

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Point of View

Procurement leaders must tackle operational hurdles to find new sources of value

Procurement faces operational issues, data challenges, and talent gaps, however, leaders can add value with ecosystem partners.

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Point of View

Unlock the power of internal synergy to drive your procurement transformation

Stronger collaboration between procurement and other internal functions boosts compliance, cuts costs, and drives enterprise success.

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Highlight Report

Amdocs taps into its telco heritage to drive growth in new industries

HFS attended Amdocs analyst event to learn how it is leveraging its solutions to address opportunities in new markets.

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Highlight Report

Genpact stakes its claim as the AI orchestrator

Genpact positions itself as the AI orchestrator, embedding AI into core business operations for real-world transformation.

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Market Vision Paper

NTT DATA: Responsibly reinventing to lead an era of AI-driven transformation

NTT DATA consolidates global operations with a focus on responsible reinvention.

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Highlight Report

IBM sign-posts more-with-less advantages of AI-led agentic services

IBM's agent-based system shows the industry is shifting from labor-based services to hybrid human-ai.

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Data Viewpoint

Enterprises must overcome collaboration challenges for strategic cloud success

Our Pulse study surveyed 510 Global 2000 firms on major cloud collaboration challenges.

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Data Viewpoint

Strategic management of hyperscaler contracts can prevent buyer’s remorse

Our Pulse study surveyed 510 Global 2000 firms on major cloud collaboration challenges.

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Market Impact Report

Transforming GBS to generative business services: Tech-led challenges and aspirations

Insights from in-depth discussions with 20 C-suite executives on the evolving business services landscape.

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Point of View

Stop pretending leadership failures can be fixed with an office

A leader’s success or failure hinges on relationships, and employees are deeply aware of this.

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