Accurate, visionary, and thought-provoking insight into issues that impact your business.
April 6, 2023 Sitel Group’s 750-plus customers have a new name to get used to. Here's why, and the difference it is going to make.
April 6, 2023 Enterprises expand their use of ServiceNow beyond ITSM but succeed if they work with a suitable service partner in the new space.
April 6, 2023 Wipro’s CIS offerings for retail now manifest a unified retail commerce vision.
April 5, 2023 At the London HFS Horizons Summit, we convened an expert panel to bust the metaverse bullsh*t.
April 5, 2023 WNS has recently acquired two companies to bolster its existing procurement and analytics offerings.
April 4, 2023 NTT is experimenting with photonics to enhance healthcare delivery through the next generation of the internet.
March 31, 2023 There has been an inexorable move by all BPO and ITO service providers to ramp up their consulting and advisory arms.
March 31, 2023 Optum and LHC Group’s integration shows the power of vertical integration in healthcare.
March 30, 2023 Banking as a Service (BaaS) is transforming how enterprises consume and deliver banking services.
March 28, 2023 Strategy on intensifying the innovation and collaboration culture can help India sustain its growing international prominence.
March 28, 2023 Timely takeaways! We've captured the top takeaways from each session at our HFS Horizons Summit - London 2023 here.
March 27, 2023 To deliver speed-to-value when deploying Intelligent Document Processing, AYR is offering a refreshing 2-2-4 approach.
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