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Top 30 Engineering Service Providers – How Good Are You in Execution & Innovation?

As we see five signals of evolution of engineering services from niche to mainstream, we plan to evaluate top 30 engineering services providers on their and

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Point of View

iWatch, iWait, iWonder

After shipments begin in late April, we anticipate marketing departments across the G2000 will see their summers impacted by urgent requests to build out a on

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Point of View

Digital Opportunity In Asia-Pacific

Digital appears to be a significant opportunity in Asia-Pacific but surprisingly it is not on the radar screens of many regional service providers.

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Point of View

Ceridian Looks to Transform Human Resources to Human Relations with RelatedMatters Acquisition

As impressive as the HR, time, pay, benefits, compliance, and talent capabilities are in its solution to date, Ceridian’s RelatedMatters acquisition raises to

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Point of View

Capgemini’s ASE in the Hole for Digital Transformation

Capgemini's accelerated solution environments are one of the most effective tools we have seen for overcoming the natural constraints an enterprise faces when

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Point of View

Introducing The HfS Soundbite

HfS is launching the Soundbite to provide timely, provocative, readily digestible (300-500 word) insights on topics that matter, direct on the HfS Research

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Point of View

WNS: Big Enough to Scale, Small Enough to Listen

WNS's focus on active listening and engagement with their client base in select industries underscores themes for growth - higher value engagement models, and

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Point of View

Workforce Support Services Demand Diversity

Beyond attractive locations HR service centers must support diversity in all forms from language and culture to SaaS and managed services. A clear human capital

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Point of View

How the CTO is changing BPO

To remain relevant to evolving client needs, BPO service providers must be investing in creating a strong CTO position and empowering that role with the budgets

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Point of View

Rio Tinto To Partner With IGATE For Engineering Services Analytics

IGATE's engineering services analytics partnership with Rio Tinto is first of its kind in the mining industry and a validation of our view that engineering will

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Point of View

IBM Watson Extends its Reach with AlchemyAPI

The IBM Watson Group capabilities are extending with the acquisition of AlchemyAPI which brings further natural language processing, visual recognition and to

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Point of View

Using Analytics to Reinforce Strengths and Fill Gaps, Accenture Buys Gapso

Accenture's acquisition of Brazil based Gapso, provides analytics capabilities across a key combination of geos (Brazil/Lat Am), industries (Energy and and IoT

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