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Q2 Service Provider Wrap-Up

This document examines the leading IT and business service providers revenue growth in Q2 2013.

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Point of View

SAP Chants Big Data KXEN

Why would SAP buy another predictive analytics piece with KXEN?

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Point of View

Capgemini Stretches into Big Data Cloud with ‘Elastic Analytics’ Solution

Paris-based consulting, technology, and outsourcing firm Capgemini launched a new BI analytics solution last month dubbed “Elastic Analytics.”

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Point of View

It’s the Enterprise, Stupid

Detractors of Microsoft’s intent to acquire Nokia cite the relevance of Windows 8 in a smartphone market dominated by Android and Apple’s iOS. But HfS the

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Point of View

Concentrix Buys into the Customer Experience Winners Circle with IBM’s Call Center Business

SYNEXX has acquired IBM’s CRM BPO business for $505 million ($430M in cash and $75M in stock) and will integrate IBM’s previous business into SYNEXX’s

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Point of View

The Big Data Collapse

With the lack of recent Big Data news, and Big Data doubters gaining the upper hand in the media, are we witnessing the end of the Big Data era?

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Point of View

Personality Transplants Not an Option to Achieve Your Business Goals?

To understand its company culture-matching SaaS, we spoke to Good.co’s “Chief Psychometrics Officer“ to see how academic thinking, crowd-sourcing, and can

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Point of View

Accenture Provides a Glimpse of Next Generation Gainsharing with Michelin

There’s a lot more riding on Accenture’s collaboration with Michelin than the ability to lower fuel consumption.

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Point of View

Executive BPO Provider Profile: Capgemini

With revenues of €10.3 billion in 2012 and a headcount of approximately 125,000 globally, Capgemini challenges the leading global IT and BPO providers with

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Point of View

Social Business Vendor Profile: IBM

IBM offers a very complete Social Business solution based on its homegrown Connections product. This HfS report explores this offering along a variety of fronts

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Point of View

3 Steps to Becoming a Customer-Centric Healthcare Company

The Affordable Care Act is changing the state of the healthcare industry, from how people buy health insurance to how care is delivered.

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Point of View

The UK Government Gets Tough on Big IT Firms

This document examines recent changes in UK Government approach to contracting IT Services.

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