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The US Fed’s rate cut is promising for the IT services industry, but headwinds continue to blow

The US Fed finally cuts rates. HFS Research evaluates what it means for the IT services industry.

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Point of View

It’s time to restructure the influence of the six largest US healthcare enterprises

The outcomes delivered by 6 of US’s largest healthcare companies are terrible and they need to account for it.

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Point of View

From supply chains to networks, a disruptive mindset and data readiness are key to success

The term "supply chain" is a misnomer that no longer reflects the multi-tiered and interconnected reality of 2024 supply networks.

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Point of View

GenAI isn’t a threat to your job; agentic AI is

GenAI enhances jobs; agentic AI may replace them. Agentic AI autonomously handles complex tasks, threatening roles and software.

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Point of View

If RPA is dead, how do we manage the inheritance?

Learn from the automation journey of C TWO client BNP Paribas.

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Point of View

Medical IoT for quadruple aim of care—let’s embrace it

The quadruple aim of care improves health outcomes, reduces costs, enhances patient experience, and addresses equity.

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Point of View

Think small to release the targeted power of AI in enterprise operations

Discover the enterprise benefits of focused and specialized AI that gets things done - small action models.

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Point of View

Retail’s make-or-break moment: Embark on the HFS ‘Future of Retail’ framework now

The ‘Future of Retail’ framework professes a customer-oriented paradigm enabled by tech.

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Point of View

OneEcosystem™ governance is critical to mine value from your service provider relationships

HFS Research's overview of the OneEcosystem Governance process.

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Point of View

Accenture’s ANSR acquisition to reshape enterprise innovation and business strategy

Accenture's acquisition of ANSR deepens India's GCC growth, blending innovation with operational agility for enterprises.

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Point of View

Celonis’ Process Intelligence Graph strives to drive OneOffice from thought to reality

Celonis' PI Graph aims to turn OneOffice into reality by seamlessly connecting front, middle, and back offices.

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Point of View

Use our framework to win as a Generative Enterprise™

A new framework and three foundations that will help you deliver the goals of The Generative Enterprise™.

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