Research & Insights

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Medtronic automates lifecycle management to expand patient engagement

Automated lifecycle management will enhance patient engagement, enabling efficient operations and greater cost savings.

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CMOs and CX leaders must fight for metaverse investment or face the boot

Putting together your 2023 marketing plans without including the metaverse may be a one-way ticket to your rapid exit.

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CX and EX an “infinite loop” for driving value as uncertainty looms

Enterprise leaders at a recent HFS roundtable supported by Uniphore shared insight on reimagining CX in an uncertain world.

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Tech-enabled services are key to realizing healthcare vertical integration value

Healthcare vertical integration will require tech-enabled services to realize value and change the trajectory of the triple aim.

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How C-suites can win the war for talent by building authentic futures

In a world of conflict, crisis and downturn, C-suites need to win the talent war by empowering staff to shape the future.

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Get quantum-ready today, or risk a smash-and-grab on your data

Deploying post-quantum cryptography will not be without risks. Enterprises must start developing well-thought-out roadmaps now.

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2023: Your metaverse honeymoon will fizzle out if you can’t demonstrate ROI

Metaverse enthusiasts must go beyond vanity projects to avoid indefinite postponement by recession-wary CFOs.

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Harness data from finance to create sustainable business advantage

Finance leaders need to make a cultural shift and the HFS DRT highlights some of the key changes required to become data-driven.

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Employee benefits insurance provider gains “visibility at scale” through Skan

We connected with a Skan client to understand why firms with complex tech landscapes shouldn’t disregard process intelligence.

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Are CHROs hiding a generational opportunity from the CFOs?

There is a generational opportunity to improve health & care for employees if CHRO's and CFO's can collaborate and innovate.

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Is the singularity nigh? Deconstructing the ChatGPT hype

HFS is cutting through the market noise around ChatGPT by providing our initial views

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Point of View

Circular economy efforts must link across organizations and all sustainability

How a global chemicals company and EY built and implemented a circularity measurement process.

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