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Services firms must embed sustainability in teams, engagements, and ecosystems

Services firms hold an immense opportunity and responsibility for sustainability.

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Point of View

The next automation frontier is unstructured data

Focusing its automation on AI and unstructured data differentiates Automation Hero from RPA.

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Point of View

DevOps is an excellent example of a OneOffice mindset in action

DevOps is a living and breathing example of the OneOffice mindset. Why it is critical for modern businesses.

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Point of View

COP27 was mediocre. That was the worst possible outcome

A disastrous UN summit would have been better.

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Point of View

Meet the next-generation BPM industry

BPM industry leaders must be the champions of this change, or else new companies will emerge and unseat them.

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Point of View

Confidence is the vital role for services firms in sustainability

There’s a glaring sustainability opportunity. But we need organizations to get over the commercial excuse.

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Point of View

Business must solve sustainability. Policy and the public cannot

Policymaking and the public will not move quickly enough to address climate change or any of the global sustainability context.

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Point of View

We must make the IT and business services industry sexy again

We must make the IT and business services industry sexy again for our top talent.

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Point of View

The five fundamentals of digital transformation

Focus on the five fundamentals of one office organization to unlock new sources of value in a digital transformation.

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Point of View

Service providers are missing a trick without a chief medical officer

Service providers with no chief medical officer in their leadership ranks put their growth at risk.

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Point of View

CDOs must focus on value, or they will drift into irrelevance

When all roads lead to data, and business is about driving value through data, will the CDO Chief Do-it-all Officers?

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Point of View

The leadership state of the union: Welcome to the tech-ade

This panel at the HFS Super Summit explored the talent war, how we may be entering a “tech-ade,” and the macroeconomic environment.

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