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Point of View

A fireside chat with Mohit Joshi: Introspection and understanding why clients pick their partners are the keys to success

Part 2 of 2: HFS CEO Phil Fersht talks with Mohit Joshi, President, Infosys, about the banking sector, the future of Infosys and the wider market.

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Point of View

Find the right partners to help you break down internal silos and reach your full potential

How to select experience agency partners that will help break down your front office silos.

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Point of View

CISOs, take note: Accenture aims to boost the contents of its cyber toolbox with Symantec’s Cyber Security Services business

Unless you have been living in a cave, it will have become clear that Accenture has been leading CISOs on a feeding frenzy through its multiple security

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Point of View

Unisys unleashed: IT services incumbents should heed Unisys selling off its federal services business as a warning shot

Unisys recently announced the sale of it's federal services business - we take a look at how this risky strategy might unleash a new Unisys on to the market.

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Point of View

Managers serious about talent need to stop paying lip service to employee engagement and use more agile pulse surveys

Organizations must learn to harness the power of immediate feedback, and for this, they need to find the right vendor.

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Point of View

Enterprises must put humans first when using digital associates to create OneOffice experiences

Create intelligent interactions by using a human-first approach to designing digital associates.

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Point of View

Insurance clients need their service providers to step up their IoT partnerships

Providers’ key to IoT and insurance starts with a more strategic approach to partnerships, IP, and go-to-market.

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Point of View

Workday services customers and partners, stay abreast of the innovations at Workday to make the most of your investment

In this POV we outline how customers and service providers can capitalize on market opportunities in the Workday services market in 2020.

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Point of View

ServiceNow’s AI spending spree: Providers must rethink their approach for 2020 and beyond

ServiceNow continues to build innovation into its core platform - in this case additional AI capacity through acquisition. We examine what this means for the

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Point of View

A fireside chat with Mohit Joshi: The banking industry must invest in technology to make sense in the new economy

Part one of two: HFS CEO Phil Fersht talks with Mohit Joshi, President, Infosys, about the banking sector, the future of Infosys and the wider market.

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Point of View

Enterprises must beat down their process debt to help their humans achieve automation success

How to strike a balance between people, process and digital technologies to create an augmented workforce at scale

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Point of View

Shun digital complacency and prepare to be an experience-oriented retailer

What you really need to know about “Retail’s Biggest Show”

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