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Microsoft is saying “Game on!” to RPA vendors with Power Automate in its Power Platform–get ready for an automation software showdown as vendors

Microsoft recently announced the extension of Power Platform with robotic process automation (RPA) capabilities in Power Automate.

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Point of View

Utilities’ customer experience is the digital battleground—legacy firms must prioritize it alongside cost

The utilities industry must give CX the attention it deserves, in amongst its focus on reducing operating costs, and growing top and bottom lines.

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Point of View

Big energy consumers must visualize and take control of their usage: smart meters and IoT platforms can make energy demand and production work for you

A smart meter-IoT platform combination is a ticket to visualizing and controlling energy usage, cost-saving, and promoting a renewable energy market.

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Point of View

Calling SIs, MSPs, and IT consultants: Google needs your domain expertise. Ramp up, engage, and build industrialized solutions

HFS examines what Google is doing to increase its chances of success with Google Cloud platform and some recent developments in its services partner ecosystem.

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Point of View

Focus on making cognitive assistants understand human behavior, not mimic humans

Cognitive assistants must be able to handle queries and form responses with precision, yet maintain social and cultural boundaries between humans and

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Point of View

Vendors: It’s time to cut the crap out of your marketing strategy

For too long, service providers have focused on being everything to everyone - We take a look at how product-minded software development firm Nexient is taking

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Point of View

Unisys’ investment in security, automation and cloud capabilities moves the firm to stable growth, and should add them to your selection process

At a recent analyst event, we discovered how Unisys' strategy is paying off and helping the firm move back to stable growth.

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Point of View

Drive meaningful customer experiences with equally meaningful employee experiences

Integrated automation can enable a OneOffice experience by breaking down silos across an enterprises’ customers and employees

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Point of View

Cyber ranges: Pick a provider to wargame your cybersecurity—it’s unlikely that doing it in-house is wise

Do you have the expertise and systems to assess your own cybersecurity? Can you afford to miss out on the wider benefits of providers’ cyber ranges?

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Point of View

Blockchain exploration efforts: accelerate and reduce costs in partnership with academia

You may have doubts about academia, but it can offer talent, infrastructure, and real benefit when piloting complex, untested blockchain use cases.

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Point of View

Don’t let a few cool 3D printing use cases make it Industry 4.0’s poison chalice

3D printing, for now, remains small scale and complex—but manufacturers can’t be complacent: find the right providers and partners for your firm.

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Point of View

Drone adopters must choose between providers’ “mature” offerings and co-developing solutions for the future

Despite the promise of drone technology, mature services are few and far between – but crucially, there are some, and far more in the build-up phase.

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