Research & Insights

Accurate, visionary, and thought-provoking insight into issues that impact your business.

Search results

Point of View

RPA software vendors: squelch the rhetoric and get down to helping your clients learn and scale!

The results of our 2020 Robotic Transformation Software Customer Experience (CX) Survey are in and the outlook is....tepid

Read More
Point of View

Execute a focused acquisition strategy for capability augmentation to deliver Industry 4.0 services

The PoV analyzes the rationale behind the acquisitions in this space and provide pointers that service providers should keep in mind for Industry 4.0 focused

Read More
Point of View

Telcos must be aware of the existential threat that tech giants present—this goes way beyond over-the-top revenues; this is about connectivity

The potential for disruption and disintermediation is high and telcos need to look beyond cost cutting and innovate their offerings and operations.

Read More
Point of View

Adopt edge computing to accelerate the real-time decision-making process

The PoV describes the benefits of edge computing including recent examples of deployments and outline how an industrial enterprise can leverage the same for its

Read More
Point of View

Read this process mining 101 primer before your next “operational excellence” meeting

Definitions and key techniques used by process mining experts today, with one fundamental underlying principle – data is the foundation of a business process.

Read More
Point of View

Providers must develop a talent transformation strategy to survive in the current labor market—Accenture pushes forward

Accenture continues to evolve internal talent development, we examine why the broader services industry most follow suit.

Read More
Point of View

GOAL! Enterprise AI leaders must use design thinking to make IT and business play AI as Total Football

Enterprise leaders must run all strategic AI and integrated automation scaling initiatives like Total Football, with IT and business playing on the same side

Read More
Point of View

Higher education institutions in the US should get excited about Accenture’s acquisition of Sierra-Cedar in the Workday services market

Here we outline the implications of Accenture’s acquisition of Sierra-Cedar in the Workday services market.

Read More
Point of View

Service providers will find ample opportunity in content moderation services, but they must proceed with caution

What you need to know about the opportunity (and risk) involved in this hot marketing services area

Read More
Point of View

Solve the Automation Scale Challenge with Integrated Automation

Enterprise leaders need to prioritize an integrated intelligent automation approach to achieve adoption at scale

Read More
Point of View

Salesforce clients must recognize Cognizant’s growing Salesforce capability: its acquisitions of Code Zero and EI-Technologies support its ambitious

In February 2020, Cognizant announced its intention to acquire two companies to strengthen its Salesforce services portfolio. Here we take a look at the

Read More
Point of View

Oil and gas giants: establish trust to get over your data constraints—and drive growth, efficiency, and business model reinvention

Proactive oil and gas leaders will push for trust, data sharing, and collaboration in their ecosystems for everyone’s benefit.

Read More
1 74 75 76 195

Sign In

Sign up for a free
research account

With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

By registering you agree to our privacy policy.

I hereby consent that HFS Research can process my personal data.

Premium Access

Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

Contact us at [email protected] for more information on premium access.

Help

If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.

[email protected]

    Contact Ask HFS AI Support