Research & Insights

Accurate, visionary, and thought-provoking insight into issues that impact your business.

Search results

Point of View

AI is not the end of work, but the start of a new chapter

We are already so invested in AI that there is no turning back. The impact on our personal lives is no longer up for debate.

Read More
Point of View

How wide is your firm’s AI Velocity Gap?

Agentic AI will revolutionize individual productivity within 18 months, but your enterprise transformation is about to hit a wall.

Read More
Point of View

EU enterprise leaders must use the new trade deal to scale GCCs in India

European Union (EU) enterprises will find India-based GCC decisions easier to approve, faster to staff, and simpler to run.

Read More
Point of View

CPOs must unite enterprise processes, platforms, and people for AI-enabled outcomes

This S2P Horizon POV explaining the enterprise CPO challenges, how the service providers resolving with AI-driven solutions.

Read More
Point of View

Fleet COOs should invest in truck autonomy before the driver shortage impact

Fleet operators must collaborate with truck manufacturers and roll out autonomous trucks to address labor shortage, safety issues.

Read More
Point of View

Why the US is currently ceding the AI arms race to China

We lay out why the balance is tipping in China’s favor, and what the US must urgently rethink if it wants to regain the initiative.

Read More
Point of View

CIOs must adopt the AI-ready governance RUNWAY to make growth fly

Unlock the bounty of the AI era with HFS ‘RUNWAY'- a governance framework for unbounded ideation paired with bounded execution.

Read More
Point of View

Legacy modernization is a competitiveness issue, and CIOs must own the fix

CIOs must accelerate modernization using platforms as AI won’t deliver exponential value if it’s layered on top of legacy.

Read More
Point of View

Don’t let GenAI take the “creative” out of your marketing

GenAI is a powerful amplifier for marketers, but humans must be at the helm to create drive differentiation through creativity.

Read More
Point of View

Stop waiting for budget: How enterprises are funding transformation from within

Self-funded transformation models have emerged as a pragmatic path toward funding modernization through existing savings.

Read More
Point of View

Services are starting to scale beyond headcount, signaling an early pivot to SaS

Early but meaningful signals of the IT and business services industry beginning its shift toward Services-as-Software economics.

Read More
Point of View

CIOs must pay for outcomes, not hours, on modernization programs

Enterprises must shift from effort to outcome and value-based commercial models to stop overpaying for modernization programs.

Read More
1 2 196

Sign In

Sign up for a free
research account

With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

By registering you agree to our privacy policy.

I hereby consent that HFS Research can process my personal data.

Premium Access

Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

Contact us at [email protected] for more information on premium access.

Help

If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.

[email protected]

    Contact Ask HFS AI Support