Research & Insights

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Market Vision Paper

Simplicity is the new differentiator

This research paper aims at understanding what key principles should underpin simplification initiatives in the telecom industry.

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Competitive Intelligence

Globant: Service Capabilities for the Platform Economy, 2023

A look at how Globant performed in the HFS Horizons: Services for the Platform Economy, 2023.

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Competitive Intelligence

WNS: Service Capabilities for the Platform Economy, 2023

A look at how WNS performed in the HFS Horizons: Services for the Platform Economy, 2023.

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Competitive Intelligence

TCS: Service Capabilities for the Platform Economy, 2023

A look at how TCS performed in the HFS Horizons: Services for the Platform Economy, 2023.

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Competitive Intelligence

TaskUs: Service Capabilities for the Platform Economy, 2023

A look at how TaskUs performed in the HFS Horizons: Services for the Platform Economy, 2023.

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Competitive Intelligence

Teleperformance: Service Capabilities for the Platform Economy, 2023

A look at how Teleperformance performed in the HFS Horizons: Services for the Platform Economy, 2023.

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Competitive Intelligence

Cognizant: Service Capabilities for the Platform Economy, 2023

A look at how Cognizant performed in the HFS Horizons: Services for the Platform Economy, 2023.

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Competitive Intelligence

Accenture: Service Capabilities for the Platform Economy, 2023

A look at how Accenture performed in the HFS Horizons: Services for the Platform Economy, 2023.

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Point of View

A 360° view of the health consumer will improve the triple aim of care

A 360° view of the health consumer will sustainably improve all attributes of the triple aim of care and keep us healthy, longer.

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Highlight Report

Capgemini puts its money where the growth is—APAC

Capgemini acquired Japanese firm BTC to enhance its APAC strategy.

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Highlight Report

Capgemini joins in GenAI’s me-too mire

Capgemini now has a GenAI portfolio. Enterprise leaders must ask if their partners are answering the right questions.

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Horizons Report

HFS Horizons: Services for the Platform Economy, 2023

This Horizons report covers the leading service providers catering to born-digital platform businesses.

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