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April 8, 2014 This document examines the leading IT and business service providers revenue growth in Q4 2013.
April 7, 2014 Slides from the April 7 2014 HfS webinar.
April 3, 2014 This document examines Accenture's Q1 2014 (calendar) results.
April 2, 2014 This report explores how two recent acquisitions by KPMG help to force clarity around this emerging opportunity while changing the landscape of delivery along
April 1, 2014 This document examines Capgemini's Q4 2013 results. What follows is the analysis of Capgemini's key financial data.
March 26, 2014 Part 1 of a 3-part series discussing why tools are required for Progressive governance. Highlights key industry trends, associated governance challenges, and
March 24, 2014 We analyze our analytics Blueprint buyer respondents’ experiences to understand performance gaps and missed opportunities. These act as guidance for buyers to
March 20, 2014 Aegis's recent acquisition of Symphony BPO shows that in the world of customer experience management (CEM) competitiveness is still very much driven by scale.
March 19, 2014 The Cloud phenomenon has again accelerated the need for IT management tools, injecting fresh blood into an already healthy market.
March 18, 2014 HP's recent analyst event in Boston, provided new insight on how this important service provider is crafting a strategy to take it from a challenging recent to
March 17, 2014 This document looks at the growth enjoyed by the onshore- and offshore-centric service providers over the past 4 years.
March 12, 2014 The old way of doing business process outsourcing (BPO) is fast running out of steam in today’s maturing business environment.
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