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February 18, 2016 HfS looks at the limitations of a "zero-sum" commercial and governance mentality for BPO and calls for Business Process Partnering instead.
February 16, 2016 This PoV analyzes 39 outsourcing deals announced in January 2016 for the key lessons learned and for their alignment to recent HfS research.
February 16, 2016 NGA gave a rundown of its key priorities and streamlining strategies for 2016 at its recent UK analyst and advisor event.
February 15, 2016 The OneShield deal gives us greater evidence of the insurance mid-market embracing As-a-Service far more willingly and rapidly than larger enterprises.
February 15, 2016 HfS had an extensive presence at NASSCOM's ILF 2016 Summit in Mumbai. We see an increasingly unsettled industry as it transitions to As-a-Service.
February 12, 2016 Blockchain technology is rising fast on promotional hype, but can this Bitcoin-enabler actually deliver the digital trust that is being promised?
February 12, 2016 The acquisition brings in the ability to recruit and manage members and support the individual and group market through public and private exchanges.
February 12, 2016 Ultimate Software brings innovation to the HCM software market through its use of design thinking as well as predictive and prescriptive analytics.
February 12, 2016 Conduit Global went beyond traditional contact center services to collaborate with a client on a customized solution.
February 11, 2016 NASCO partners with Genpact help digitize its health plan admin platforms and provide reengineering & business process services to Blues plans.
February 11, 2016 HfS recently spoke with Xactly, a SaaS vendor specializing in automating a particular HR process that is often very manual.
February 10, 2016 February 5th 2016 was the worst day ever for SaaS companies, erasing $28 billion in market cap. LinkedIn lost 43% of its value.
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