Research & Insights

Accurate, visionary, and thought-provoking insight into issues that impact your business.

Search results

Point of View

The Principles of Business Process Partnering

HfS looks at the limitations of a "zero-sum" commercial and governance mentality for BPO and calls for Business Process Partnering instead.

Read More
Market Analysis

Strategic Analysis of Outsourcing Deals Announced in January 2016

This PoV analyzes 39 outsourcing deals announced in January 2016 for the key lessons learned and for their alignment to recent HfS research.

Read More
Point of View

NGA Goes on a Crash-Diet to Survive in the As-a-Service Economy

NGA gave a rundown of its key priorities and streamlining strategies for 2016 at its recent UK analyst and advisor event.

Read More
Point of View

Simplification Drives As-a-Service in Life Insurance

The OneShield deal gives us greater evidence of the insurance mid-market embracing As-a-Service far more willingly and rapidly than larger enterprises.

Read More
Point of View

NASSCOM 2016: The Era of Unsettlement Is Upon Us

HfS had an extensive presence at NASSCOM's ILF 2016 Summit in Mumbai. We see an increasingly unsettled industry as it transitions to As-a-Service.

Read More
Point of View

In Blockchain We Trust?

Blockchain technology is rising fast on promotional hype, but can this Bitcoin-enabler actually deliver the digital trust that is being promised?

Read More
Point of View

Wipro Acquires BPaaS for Healthcare With Healthplan Services

The acquisition brings in the ability to recruit and manage members and support the individual and group market through public and private exchanges.

Read More
Point of View

Ultimate Software: Bringing Anonymous Crowd Sourcing to the HR Game

Ultimate Software brings innovation to the HCM software market through its use of design thinking as well as predictive and prescriptive analytics.

Read More
Point of View

Conduit Collaborates for Agent Experience

Conduit Global went beyond traditional contact center services to collaborate with a client on a customized solution.

Read More
Point of View

Genpact and Nasco Partner to Help Power up the Blues

NASCO partners with Genpact help digitize its health plan admin platforms and provide reengineering & business process services to Blues plans.

Read More
Point of View

Xactly Helps Clients to Write off Legacy in Incentive Compensation Schemes

HfS recently spoke with Xactly, a SaaS vendor specializing in automating a particular HR process that is often very manual.

Read More
Point of View

SaaS Black Friday Is a Warning Sign for Linkedin

February 5th 2016 was the worst day ever for SaaS companies, erasing $28 billion in market cap. LinkedIn lost 43% of its value.

Read More
1 240 241 242 311

Sign In

Sign up for a free
research account

With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

By registering you agree to our privacy policy.

I hereby consent that HFS Research can process my personal data.

Premium Access

Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

Contact us at [email protected] for more information on premium access.

Help

If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.

[email protected]