A Buyers’ Guide to Syntel

WHAT YOU’LL KNOW AFTER READING

This is a comprehensive buyer-focused analysis of Syntel. This guide will enable buyers of outsourcing services to make better-informed sourcing decisions to not only outsource specific services but future-proof their organization in the context of the As-a-Service Economy.

WHAT THIS BUYERS’ GUIDE COVERS

The HfS Buyers’ Guide offers a view of the services capabilities of Syntel. It includes:

• Strategy, strengths, and weaknesses
• Industry and horizontal offerings
• Financials
• Blueprint performance:
• Blueprints covered from 2014 to 2017
• Location Capabilities
• Tools and Methodologies Used

KEY SERVICE PROVIDER DYNAMICS

• Syntel has deep industry specialization in banking, insurance, and healthcare sectors. Other verticals such as manufacturing, retail, and telecom, too, have considerable significance.
• The top three clients, American Express, State Street, and FedEx, account for almost 45% of Syntel’s revenue, with nearly 70% of this revenue being derived on a recurring basis. Most of the contracts are secured and long-term in nature, carrying out critical functions.
• Since 2013, Syntel has missed the mark of becoming a $1Bn revenue-a-year company due to external factors and its decision to grow organically. This has given rise to speculation that Syntel is a likely acquisition target for large service providers.

WHO SHOULD READ THIS REPORT

• Sourcing Managers
• Procurement Professionals
• Buyer Department Heads
• Outsourcing Advisors
• Knowledge Analysts