If you want to know what blockchain is and how it could be relevant to your business, this is the time to dive in and explore it. Blockchain’s particularly relevant to interactions and relationships that could be more impactful on outcomes because it offers an opportunity to share data and complete transactions in a way that is “tamper-proof,” ensuring security and integrity. In the services industry, we are in the early stages of exploring the potential value – but far enough along the path that it’s important to be conversant in what blockchain is, and have an opinion on the timing of when to consider a proof of concept or broader pilot program. This document answers some of the foundational blockchain questions, helping services buyers educate their stakeholders before starting an initiative.