Buyers’ Guide to Infosys 2018

WHAT YOU’LL KNOW AFTER READING

This is a comprehensive buyer-focused analysis of Infosys. This guide provides information on service providers’ capabilities, business strategies, key financials, contract analysis, representative customer base and geographic scope, along with strengths and weaknesses through the HFS lens.

WHAT THIS BUYERS’ GUIDE COVERS

The following topics are covered in detail:

• Strategy, strengths, and weaknesses

• Industry and horizontal offerings

• Financials

• HFS Top 10 and Past Blueprint performance: 2014 to 2018

• Location Capabilities

• Contract Analysis

KEY SERVICE PROVIDER DYNAMICS

• Infosys is one the vertical focused service provider, specially in the Banking, Energy and Utility, Retail, and Consumer Goods industries.

• Prides itself on a large portfolio of end-to-end services to support and deliver all types of IT and business operations. In terms of revenue, core services still continue to be the main contributor while Infosys works on growing its digital services market share.

• With one of the largest training centers among IT Service Providers worldwide, Infosys is trying to make the best use of it by leveraging this asset to re-skill and refactor talent for the next generation technologies.

• Introduced cognitive capability & platforms to support many offerings and initiatives – more than 200,000 employees use its cognitive assistant platform internally.

• Clients highlight that Infosys has been able to meet their needs with a strong technology footing and a sizeable talent bench

WHO SHOULD READ THIS REPORT

• Sourcing managers

• Procurement professionals

• Buyer department heads

• Outsourcing advisors

• Knowledge analysts