Buyers’ Guide to T-Systems

WHAT YOU’LL KNOW AFTER READING

This is a comprehensive buyer-focused analysis of T-Systems. This guide provides information on service providers’ capabilities, business strategies, key financials, contract analysis, representative customer base and geographic scope, along with strengths and weaknesses through the HfS lens.

WHAT THIS BUYERS’ GUIDE COVERS

The following topics are covered in detail:

• Strategy,
• strengths, and weaknesses
• Industry and horizontal offerings
• Financials
• Contract Analysis

KEY SERVICE PROVIDER DYNAMICS

T-Systems understands the telecom market and the peripheral services around the service provider has a significant presence in the telecom sector for it has been serving its parent, Deutsche Telecom, from the start. Currently, the service provider going through internal transformation and charting out a new roadmap for future. The parent, Deutsche Telecom, considered divestiture at one point, but changed mind by appointing a new CEO, Adel Al-Saleh, (who had a proven record of turning businesses around) to revive the business as well as create new products, services and markets. The new CEO is in the midst of restructuring initiatives and is in favor of dividing the company into two separate entities by type of customer – by keeping one unit with a more market-focused IT outsourcing agenda and another solely servicing the parent company’s businesses. Along with restructuring business operations, T-Systems is simultaneously focusing on creating new products and services in the cloud and IoT space with the aim of making profits in the next three years.

WHO SHOULD READ THIS REPORT

• Sourcing Managers
• Procurement Professionals
• Buyer Department Heads
• Outsourcing Advisors
• Knowledge Analysts