Competitive Intelligence

EPAM: Services Capabilities for HCP, 2026

The EPAM: Services Capabilities for HCP, 2026 competitive intelligence profile is for healthcare provider CIOs, digital health leaders, and sourcing executives evaluating EPAM’s engineering-led services across health systems, ambulatory surgical centers, and independent physician practices.

HFS Horizons placement grid plotting service providers across three horizons against two axes. The left vertical axis, innovation scope, runs from Functional at the bottom, through Enterprise in the middle, to Network at the top. The right vertical axis, value aspiration, runs from Cost plus Experience at the bottom, through Experience plus Health in the middle, to Health plus Equity at the top. The three horizon bands are stacked top to bottom. Horizon 3 Market Leaders sits at the top and represents providers delivering on the full quadruple aim of cost, experience, health outcomes, and equity. Horizon 2 Enterprise Innovators sits in the middle and represents enterprise transformation that delivers cost, experience, and health outcomes. Horizon 1 Disruptors sits at the bottom and represents providers addressing cost and experience. All providers within a horizon are listed alphabetically. Horizon 3 Market Leaders includes Accenture, Cognizant, Deloitte, Epic, Evernorth Health Services, EY, HCLTech, Hitachi Digital Services, KPMG, Kyndryl, Optum, Sagility, and Tata Consultancy Services. Horizon 2 Enterprise Innovators includes Atos, Capgemini, Carelon, CitiusTech, Ensemble Health Partners, EXL, Firstsource, Genpact, Guidehouse, IBM, Innova Solutions, Inovalon, MEDITECH, NTT DATA, Omega Healthcare, Oracle Cerner, Publicis Sapient, PwC, R1, SoftServe, Sutherland, UST, Virtusa, and Wipro. Horizon 1 Disruptors includes AKKODiS, Coforge, DXC Technology, Emids, EPAM, Hexaware, HTC Global Services, LTM, Persistent, Smarter Technologies, Sonata, and Tech Mahindra. EPAM is placed in Horizon 1 Disruptor. The accompanying callout summarizes EPAM as accelerating healthcare modernization through engineering and design-led transformation. The study assessed and rated the service capabilities of 50 healthcare providers at the intersection of the why, what, how, and so what, and the quadruple aim of care. Source: HFS Research, 2026.

Note: All service providers within a Horizon are listed alphabetically
Source: HFS Research, 2026

Key facts about EPAM’s HCP services capabilities

Information panel divided into five blocks summarizing EPAM's HCP services profile. The first block, relevant M&A and partnerships, lists recent M&A from 2022 to 2025: Vates in 2024, a software development and nearshore engineering delivery firm; Odysseus Data Services in 2024, a health data analytics and real-world evidence firm; and NEORIS in 2024, a global technology consulting and digital transformation firm. Its partnerships are Acquia, Contentstack, Google Cloud, Salesforce, Adobe, Commercetools, Databricks, Microsoft, Sitecore, AWS, Contentful, Oracle, Snowflake, Benchling, Elemental Machines, IQVIA, TetraScience, and Veeva. The second block, key clients, states that the number of clients is not disclosed, with key clients Altera Digital Health (Harris Healthcare) and Maxim Healthcare Services. The third block, global operations and resources, states that headcount is not disclosed and lists 55 or more global offices and delivery centers across all major regions, with largest centers in Ukraine, India, and Poland, and life sciences regional delivery hubs in Central Europe (Poland, Ukraine), Southeast Europe (Serbia, Croatia), West Asia (Türkiye, Georgia), and India. The fourth block, flagship internal IP, lists five assets: DIAL, which streamlines and orchestrates the software development lifecycle for enterprise GenAI applications; AI/RUN, an AI-powered product development methodology supporting multidisciplinary teams as they pioneer the next evolution of product innovation; MRI Viewer, a 2D and 3D DICOM image viewer and editor that supports radiology and diagnostic workflows; MIS-Platform, a low-code EHR and registry accelerator using HL7 FHIR; and EPAM EliteA, an AI-powered testing platform for quality assurance and validation of AI and ML models at enterprise scale. The fifth block, the sustainability meter, shows a gauge needle pointing to Medium on a scale from Low to High. Source: HFS Research, 2026.

Source: HFS Research, 2026

EPAM’s performance in the study and HFS’ views of its strengths and development opportunities for HCP services capabilities

Slide pairing a vertical horizon ribbon on the left with two assessment panels on the right. The ribbon stacks the three horizons from top to bottom, Horizon 3 Market Leader, Horizon 2 Enterprise Innovator, and Horizon 1 Disruptor, with EPAM highlighted at the bottom in Horizon 1 Disruptor. The first panel, strengths, covers seven categories. Value proposition: engineering-led digital transformation centered on platform modernization, GenAI orchestration, and human-centered design for health systems and digital health builders. Capabilities: addresses select stages of the provider value chain, including digital front door, clinical workflow engineering, data interoperability, RCM modernization, and cybersecurity, anchored in cloud, data, and AI platforms. Go-to-market: an engineering-and-consulting-led approach combining EPAM Continuum design strategy, hyperscaler co-sell motion, and vertical accelerators across health systems, AMCs, and digital health ISVs. Outcomes: reduced platform total cost of ownership through cloud modernization, faster product release cycles via engineering excellence practices, and improved patient engagement through redesigned digital front door experiences. Innovation: EPAM Continuum innovation consultancy, DIAL open-source GenAI orchestration platform, AI/RUN scaling methodology, and structured co-innovation with hyperscalers, foundation model providers, and select clients. Customer: recognized for engineering rigor, design depth, and senior practitioner involvement on complex platform builds and product engineering programs. Partner: recognized for premier hyperscaler partnerships across AWS, Microsoft, and Google Cloud, augmented by deep alliances with Snowflake, Databricks, Salesforce, and emerging GenAI providers. The second panel, development opportunities, covers the same seven categories. Value proposition: provider-segment positioning needs clearer articulation, as engineering-led messaging risks blurring with horizontal digital transformation narratives in a healthcare-native buyer market. Capabilities: deepening alignment with the provider value chain will be critical as tech budgets migrate into clinical and business functions. Go-to-market: a deliberate provider-specific go-to-market, anchored by named clinical executives and care delivery thought leadership, must be developed to compete with healthcare-native specialists. Outcomes: quantified value and attributed data points across the quad-aim of care will be increasingly critical to enhance buyer resonance beyond engineering productivity. Customer: invest in attributed provider case studies in the public domain, as healthcare references currently skew heavily toward life sciences and payer engagements. Partner: diversify the partner ecosystem beyond hyperscalers and data platforms to include domain experts, clinical specialists, and differentiated startups for accelerating value creation in the provider segment. Source: HFS Research, 2026.

Source: HFS Research, 2026

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