We’re not pointing fingers at a specific governance executive, but we believe that some buy-side governance team members do suffer from a potentially unhealthy dose of narcissism. By this, we mean they forget the importance of benchmarking. It’s a disorder developed by negotiating multi-million dollar contracts and leading mega-transitions that move decrepit processes to offshore service-provider centers, which then provide higher levels of quality at lower costs. Other governance leaders become untouchable heroes so self-absorbed in their job that they lose interest in what others have accomplished.
The solution is a healthy dose of benchmarking. Companies need to transform and understand how their investments compare to other organizations. This is exactly the purpose of benchmarking—it provides business leaders the perfect opportunity to understand how they compare to other organizations and where they can make improvements.
This RapidInsight™ introduces how HfS Research’s governance benchmarking service can aid your organization.
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