WHAT THIS BLUEPRINT REPORT COVERS
In the 2017 HfS Salesforce Services Blueprint Report, we analyze the capabilities and vision of twelve Salesforce services partners. This includes their skills across the HfS Salesforce Services Value Chain of: Plan, Implement, Manage, Optimize and Operate for all the Salesforce applications.
KEY MARKET DYNAMICS
WHO SHOULD READ THIS REPORT
Executive leaders and CRM and Sales business unit leaders, IT Directors, Application Services Directors and outsourcing managers in all industry sectors.
SERVICE PROVIDERS WE DISCUSS
Accenture; Appirio, a Wipro company; Bluewolf,an IBM company; Capgemini, Cognizant, Deloitte, Infosys, NTT Data, Persistent Systems, PwC, Tech Mahindra, VirtusaPolaris.
WHAT YOU’LL KNOW AFTER READING
Readers will gain insight into the capability, vision and investment priorities of the service providers included in the Blueprint report. We also outline the strengths and challenges to take into consideration for these service providers. We also provide a top level trends analysis of the growth of the Salesforce services market, where most of the current business is concentrated and which areas we expect to see the most growth in over the next few years. In addition, there are recommendations sections for buyer enterprises as well as the service providers.
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