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WHAT THIS BLUEPRINT REPORT COVERS
This Telecommunications Operations Services Blueprint 2018 examines the state of the telecom industry and investigates the service provider landscape in terms of how they are supporting and enabling the digital transformation of Telecom firms.
We analyzed the capabilities of 18 service providers across the telecom value chain to develop a comprehensive analysis of industry-specific services and solutions for telecom firms.
WHAT YOU’LL KNOW AFTER READING
Readers will gain insight into:
KEY MARKET DYNAMICS
The HfS health rating for the telecommunications industry shows the sector as lagging, based on growth metrics in the low single digits. The rating takes into account revenue and profit data, M&A growth for telecommunications overall , VC funding growth in telecom, IPO growth ,average revenue per user growth and worldwide market cap growth.
IT and BPO deal convergence – Many business process deals are starting to include elements of IT such as intelligent automation, smart analytics and other digital change agents.
Despite telecom firms being innovation leaders, HfS data shows that the majority of hyped change agents are still in planning or pilot stages with IoT leading the planning stage and RPA in piloting
WHO SHOULD READ THIS REPORT
Executive leaders and business unit leaders, technology leaders, R&D leaders, management consultants, investment professionals, advisors, and outsourcing managers who have responsibilities in building out service delivery capabilities for telecom sector.
SERVICE PROVIDERS WE DISCUSS
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