Top 10 Report

HFS Top 10: Life Sciences Service Providers, 2021

December 7, 2021

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We are in the middle of a global pandemic, but the COVID-19 vaccine appears to be a primary factor in decreasing infection rates worldwide. The life sciences industry and its partner ecosystem, in a near miraculous effort, developed the vaccine less than 12 months. In that context, this Top 10 report reflects on how the industry and its ecosystem reacted.

  • The HFS 2021 Top 10 Life Sciences Service Providers report examines service providers’ role in the dynamic global life sciences industry. We assessed and rated the life sciences-specific service capabilities of 14 service providers across a defined series of innovation, execution, OneOffice™ alignment, and voice of the customer criteria.
  • The assessment in the report is based on services for life sciences enterprises worldwide.
  • This report also includes detailed profiles of each service provider, outlining their overall and subcategory rankings, provider facts, and detailed strength and development opportunities.
  • Also, for the first time, we explore service providers’ efforts in helping reduce or reverse climate change.
  • The report specifically focuses on industry-specific capabilities for life sciences as defined in our life sciences value chain. It does not focus on horizontal IT or BPS services such as application management or finance and accounting outsourcing, which may be delivered to life sciences clients.

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