Competitive Intelligence

Infinite Computer Solutions: Services Capabilities for HCP, 2026

This Infinite Computer Solutions Competitive Intelligence Profile, part of HFS Horizons: HCP Service Providers, 2026, is for healthcare provider executives, IT and value-based care leaders, and sourcing teams evaluating Infinite’s role as a technology enabler of provider IT operations and value-based care across health systems, ambulatory surgical centers, and independent physician practices.

HFS Horizons placement grid plotting service providers across three horizons against two axes. The vertical axis on the left, labeled innovation scope, runs from Functional at the bottom, through Enterprise in the middle, to Network at the top. The vertical axis on the right, labeled value aspiration, runs from Cost plus Experience at the bottom, through Experience plus Health in the middle, to Health plus Equity at the top. The three horizon bands are stacked from top to bottom. Horizon 3 Market Leaders sits at the top and represents providers delivering on the full quadruple aim of cost, experience, health outcomes, and equity. Horizon 2 Enterprise Innovators sits in the middle and represents enterprise transformation that delivers cost, experience, and health outcomes. Horizon 1 Disruptors sits at the bottom and represents providers addressing cost and experience. All providers within a horizon are listed alphabetically. Horizon 3 Market Leaders includes Accenture, Cognizant, Deloitte, Epic, Evernorth Health Services, EY, HCLTech, Hitachi Digital Services, KPMG, Kyndryl, Optum, Sagility, and Tata Consultancy Services. Horizon 2 Enterprise Innovators includes Atos, Capgemini, Carelon, CitiusTech, Ensemble Health Partners, EXL, Firstsource, Genpact, Guidehouse, IBM, Innova Solutions, Inovalon, MEDITECH, NTT Data, Omega Healthcare, Oracle Cerner, Publicis Sapient, PwC, R1, SoftServe, Sutherland, UST, Virtusa, and Wipro. Horizon 1 Disruptors includes AKKODiS, Coforge, DXC Technology, Emids, EPAM, Hexaware, HTC Global Services, LTM, Persistent, Smarter Technologies, Sonata, and Tech Mahindra. Infinite Computer Solutions, shown by its Infinite logo, is placed in Horizon 2 Enterprise Innovator. The accompanying callout summarizes Infinite Computer Solutions as a technology enabler of provider IT operations and value-based care. The study assessed and rated the service capabilities of 50 healthcare providers at the intersection of the why, what, how, and so what, and the quadruple aim of care. Source: HFS Research, 2026.

Note: All service providers within a Horizon are listed alphabetically
Source: HFS Research, 2026

Key facts about Infinite Computer Solutions’ HCP services capabilities

Information panel divided into five blocks summarizing Infinite Computer Solutions' HCP services profile. The first block, relevant M&A and partnerships, lists recent M&A from 2022 to 2025: OptaFi in 2023, a joint venture with Sentara Health for cloud migration and multi-cloud Epic delivery, set up as a standalone entity with a named CEO; and Zyter TruCare in 2022, a combination forming Infinite's value-based care and population-health arm. Its partnerships are Epic, Microsoft, AWS, Oracle/Cerner, Google Cloud, Salesforce, ServiceNow, Cisco, IBM, and Change Healthcare. The second block, key clients, states a client count of 25 or more, with key clients listed as Sentara Health, Adventist Health, Franciscan Health, Ascension, and Quorum Health. The third block, global operations and resources, states a headcount of approximately 3,000 and describes a US headquarters in Rockville, MD; India operations in Bangalore and Chennai; a Dubai Epic Center of Excellence; patient intake in Costa Rica and the Philippines; and 28 delivery centers. The fourth block, flagship internal IP, lists six entries: Zyter TruCare, a care management and population health platform serving 40 million or more lives across payer and value-based care engagements; Symphony, an AI orchestration layer providing stateful long-running workflows with policy-aware execution and end-to-end data lineage; Senzai, an AI operating model (Decide, Design, Accelerate, Govern) with Blueprint Studio and a reusable accelerator marketplace; OptaFi, a cloud migration and multi-cloud Epic delivery joint venture with Sentara Health, and the first system integrator to validate Epic production on both AWS and Azure; OptiCore, the OptaFi day-2 operations platform with an infrastructure-as-code GUI and FinOps integration; and Praxis, a workflow blueprint layer with pre-tuned agents and client-specific data and language models, sitting on top of Symphony. The fifth block, sustainability meter, is a gauge dial reading from Low through Medium to High, with the needle pointing to Medium. Source: HFS Research, 2026.

Source: HFS Research, 2026

Infinite Computer Solutions’ performance in the study and HFS’ views of its strengths and development opportunities for HCP services capabilities

Two-part assessment slide accompanied by a horizon ribbon on the left that marks Infinite Computer Solutions' placement in Horizon 2 Enterprise Innovator, between Horizon 3 Market Leader above and Horizon 1 Disruptor below. The first part lists strengths across seven dimensions. Value proposition: a provider transformation partner anchored in Epic-led managed services, the Zyter TruCare VBC platform, and OptaFi multi-cloud Epic delivery. Capabilities: addresses most of the provider value chain spanning patient consultation, acute care, post-acute, and patient services via Zyter TruCare, Symphony AI orchestration, and Epic and Cerner managed services. Go-to-market: targets US mid-market health systems for long-term managed services contracts, rebadging client IT teams and leveraging partnerships. Outcomes: reduces cost via efficiency-based savings, Symphony AI orchestration with agent-generated patient summaries reduced clinician documentation burden and improved experience, and improved surgical planning impacting cardiac health outcomes. Innovation: Infinite's governed AI studio, Senzai, enables enterprises to rapidly decide, design, and scale trustworthy AI use cases, alongside the Dubai Epic CoE for multi-cloud delivery. Customer: recognized for level of responsiveness, the value it brings to the overall contract, and focus on addressing customer needs. Partner: credited for bringing credible experience and aligning solutions to real customer problem statements while demonstrating domain expertise and execution reliability. The second part lists development opportunities across five dimensions. Value proposition: sharpen positioning around healthcare-specific outcome accountability to scale beyond tier-2 community health systems. Outcomes: translate cost-evidenced wins into named, quantified health outcomes and equity stories to differentiate in a highly competitive market. Innovation: an enterprise innovation framework that will drive further value creation while optimizing investments. Customer: accelerate contracting, introduce new innovative products, and manage talent for the age of AI. Partner: diversify the partner ecosystem to include domain specialists beyond Epic and differentiated startups to address market demands. Source: HFS Research, 2026.

Source: HFS Research, 2026

To read the complete report, click the download button below.

Sign in to view or download this research.

Login

Register

Insight. Inspiration. Impact.

Register now for immediate access of HFS' research, data and forward looking trends.

Get Started

Authors

Related

Download Research

    Sign In

    Sign up for a free
    research account

    With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

    Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

    HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

    By registering you agree to our privacy policy.

    I hereby consent that HFS Research can process my personal data.

    Premium Access

    Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

    Contact us at [email protected] for more information on premium access.

    Help

    If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.

    [email protected]

      Contact Ask HFS AI Support