November 4, 2020
This update to the HFS Market Index gives an overview of the IT and business services market performance.
WHAT THIS MARKET ANALYSIS REPORT COVERS This quarterly analysis report provides a detailed study of information technology management services (ITMS) and business process outsourcing (BPO) contracts signed since Jan 2017, including estimated total contract value (TCV) and annual contract value...
The COVID-19 pandemic has further reinforced the importance of driving enterprise transformation using technology as an enabler. Technology underpins nearly every change triggered or accelerated by the crisis. Emerging technologies that enable automation, artificial intelligence, powerful computing, connected devices and...
