Tech Mahindra Buyers’ Guide

WHAT THIS BUYERS GUIDE COVERS

This is a comprehensive buyer-focused analysis of ITO and BPO service provider Tech Mahindra. Within this guide, we analyze Tech Mahindra’s core offerings, financials, strengths, weaknesses and strategy. HfS also provides its unique take on what makes Tech Mahindra a correct fit for organizations.

KEY SERVICE PROVIDER DYNAMICS

• Tech Mahindra is still largely reliant on its telecom heritage (52% of revenue in FY 2015) but is aggressively expanding in other verticals through its acquisitive growth strategy. Notable acquisitions include: Bio Agency in 2016, Pininfarina in 2016 and SOFGEN in 2015. 
• Tech Mahindra has grown from a mid-tier ITO and BPO provider to the sixth largest Indian provider by revenue.
• The service provider has a large emerging market presence with over 20% of revenues coming from outside North America and Europe.

WHO SHOULD READ THIS REPORT

• Procurement Professionals
• Sourcing Managers
• Buyer Department Heads

WHAT YOU’LL KNOW AFTER READING

Buyers will have a precise idea of Tech Mahindra’s financials, strategy, offering capability, strengths and weaknesses. This will enable them to make better informed sourcing decisions to not only outsource specific services but future-proof their organization in the context of the As-a-Service Economy.