We’ve now had a couple of years to ruminate about the emergence and impact of the blockchain—So where is the industry today and what can we expect for 2018 and beyond?
Distributed Ledger Technologies (DLT), including blockchain, promise to change fundamentally business models and are potentially as significant as the impact of the internet itself. 2017 was the year of the cryptocurrencies, during which we saw Bitcoin surge past $20,000 (albeit briefly!). 2018 promises to be an even more exciting year when we could see blockchain in action to solve real-world business problems. The hype has been backed up with investment, and nothing drives interest in a market better then rampart valuations and massive economic benefits of new technologies that are already in play and are real.
The recently released 2017 Enterprise Blockchain Services Blueprint investigates the blockchain space to provide a comprehensive and foundational analysis of the blockchain solutions and services market for enterprises. Our research establishes the disruptive potential that blockchain brings forth but also highlights the challenges that the ecosystem faces in order to realize its true potential. Consequently, HfS recognizes blockchain as a Horizon 3 change agent for digital operations—with significant value potential but still nascent for mainstream enterprise adoption.
This PoV assesses the challenges that pioneering enterprises face and highlights several initiatives underway to manage these. We have based our assessment on approximately 200 blockchain engagements, as well as recent conversations with six senior enterprise leaders that are trying to make an impact. The enterprises chose to remain anonymous to maintain the confidentiality of their blockchain initiatives.
Introducing the Blockchain Six-Pack
There are six built-in features of blockchains that manifest into a disruptive potential over the long run for enterprises when leveraged intelligently in relevant business use-cases. The “Blockchain Six-Pack” is changing the way we think about business transactions, data storage, and even industry value chains and associated revenue models.
Note that DLT, blockchains, and smart contracts are colloquially used synonymously. They are inter-related but are different, and it is essential to understand that not all distributed ledgers are blockchains and not all blockchains support smart contracts (see Exhibit 1).
Exhibit 1: Distributed ledgers, blockchain, and smart contracts are interrelated but different

Source: HfS Research, 2017
Leaving the technicalities aside, Blockchain’s inherent features give it the potential to drive new touchless business models and disrupt existing ones by removing the need for intermediaries in the long-run. This results in significant increases in the speed, security, and reliability of executive processes, transactions, and interactions on both micro and macro scales. The potential is enormous, provided blockchains are adopted, sensibly regulated, and executed effectively.
However, HfS expects a five- to seven-year horizon for blockchain to fully deliver, given the nascency of the technology and associated challenges. Also, media hype and fake news, negative activity from threatened legacy stakeholders, and other economic impacts could impede adoption.
| We had two primary goals for our PoC. 1) Is it secure enough? We deliberately tried to hack and some blocks showed that it has been hacked, but the whole system kept running. They cannot change or forge the data; 2) Was it functional? It was. We made a hypothetical bill of lading and letter of credit and created hypothetical stakeholders and tried to see if they could access the data that they need to access, and a complete stranger could not access it…and now to get live, we have to get other parties. We are just one piece of the puzzle. Everything has to be on blockchain data for this to be useful…so we need more parties involved.”
—Marine insurance executive |
In the near term, we do expect blockchain initiatives to drive significant business impact and create a frenzy of excitement as ambitious businesses jump on the potential of new technology developments like never before. Use cases around traceability through provenance and asset tracking, digitization of contracts leading to faster settlements, management of private data, and digital identity will drive significant efficiency and effectiveness gains in existing business models. Blockchain can also become a source of competitive differentiation in the medium term by re-imagining IT infrastructure that is shared and decentralized, re-defining transaction management that is transparent and immutable, and driving additional trust in multi-party collaboration.
Enterprise Blockchain Adoption Is Going Through a “90-9-1” Adoption Challenge
The market is witnessing an explosion in blockchain proof-of-concepts (PoCs) and pilots, but in-production solutions are few and far between. We call this the “90-9-1” enterprise blockchain adoption challenge (See Exhibit 2).
Exhibit 2: The 90-9-1 Enterprise Blockchain Adoption Challenge

Source: HfS Research, 2017
| The key challenge is to select right blockchain platform…the future scale-up and additional feature addition are very much platform dependent”
— Financial services executive leveraging blockchain for trade settlements |
| The creation of consortium is a big challenge. It is a consortium of organizations, but who gets the infrastructure, how do we ensure that the driver stays away from pure profit motives, and how do we ensure that we are collectively close to the end-customer or the business outcome?”
– P&C insurance industry leader |
| We completed the project, test-bed was set-up successfully but throughput was much lower than expected because of Ethereum’s lack of maturity. Non-functional performance was also lower than expected.”
— IT infrastructure player on blockchain pilot experience |
Our study of approximately 200 blockchain engagements reveals an explosion in PoCs and pilots. We have seen only a handful of these pilots progress to production, though most of these engagements at this stage are parallel or shadow production environments, where legacy environments have not been completely replaced. But we are hopeful that this is about to change given the notable market developments in 2017:
Exhibit 3: The Emerging Blockchain Ecosystem

Note: The list of providers included in the exhibit is illustrative and is not comprehensive
Source: HfS Research, 2017
Bottom Line: 2018 Is Poised to Become a Year When Enterprise Blockchains Start Making a Real Impact. Get Out of the 90% Box!
We might not see the true disruptive potential of blockchains over the next 12 to 18 months, but we will see it become much more than a conversation topic with several use-cases that are generating tremendous business value for its constituents. And let’s not discount the levels of hype that tend to drive our industry in new directions, especially when the technology works. While digital, AI, and automation have been the flavors of 2017, blockchain is gearing up to lead the hype in 2018, as enterprise leaders search for new levels of value that have genuine, proven business applications.
So don’t sit back and assume that the world is not changing. If you are hanging out with the 90%, avoid the “Oh crap! I wish…” moment and go ahead and investigate blockchain, because very soon this funnel is going to flip!
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