Workday and its main service providers have focused on horizontal selling, with little emphasis on industry sector flavors in services and solutions in the past few years. Buyer enterprises have been largely focused on achieving human resource (HR) management best practice. As the popularity of the Workday Finance Management and the platform increases, clients are increasingly adopting a holistic view with business outcome focused requirements. The Workday services market by industry sector remains relatively fragmented and demonstrates that there are opportunities across sectors for service providers. As a result, leading service providers are investing in tools to serve specific industry sectors. Service providers who invest in industry sector services and solutions will emerge as leaders in the Workday services market.
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