Practice Leader
Divya Iyer is a practice leader for HFS Research, leading industry analysis of banking and financial services and covering the intersection of technology, business, and financial services. She works closely with service providers, financial services enterprise clients, and the broader supporting ecosystem to actualize their goal of articulating the business impact and unlocking value in these relationships. In her two decades of experience, Divya has gained expertise in IT and business services and researched emerging and established digital business models, technologies, startups, and business solutions suppliers.
She focuses on the financial services industry in banking, capital markets, equity research, financial modeling, data analysis, client management, and strategic project development. Prior to HFS Research, Divya spent several years at Copal Amba, a Moody’s Analytics subsidiary, covering the insurance and banking sectors for the US and Asia-Pacific markets. She also supported business development activities for the quantitative research division. She has worked with fintech start-ups, leading delivery and strategic growth for their AI solutions platforms.
Divya earned her master’s degree in finance and management, with distinction, from the University of Glasgow. She lives in Bangalore with her husband and son. Divya is an avid reader of spiritual books. She is passionate about travel and food and loves indulging in home décor and interiors.
Watch Divya discussing about HFS Horizons: Cards and Payments Service Providers, 2023
October 16, 2025 Bank CXOs must measure enterprise debt rigorously.
October 15, 2025 Xceedance helps insurers break the cost–complexity curve through digital intelligence and human expertise.
October 9, 2025 Our Horizons evaluation encompassed 15 service providers, drawing insights from 40 lenders and partners that contract with them.
October 3, 2025 Mortgage lenders shows they are chasing profitability, loan growth, and CX, but legacy tech and data debt are major obstacles.
September 22, 2025 To unpack the how, HFS Research, in partnership with IBM, brought 17 top insurers to a New York boardroom.
September 15, 2025 HFS Research with DXC take a deeper look at how leading NA L&A insurers are navigating entrenched operational constraints.
September 5, 2025 Discover how WNS embeds AI at the core of insurance operations, enabling agility, compliance, and enterprise scalability.
August 26, 2025 Altimetrik helps enterprises cut through complexity and build the foundational capabilities.
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