Hridika Biswas

Associate Practice Leader

Hridika Biswas is an Associate Practice Leader at HFS Research. She joined the team in 2021 and her key coverage areas include business services (F&A, S2P), process intelligence, intelligent document processing, and automation. Her interests include analyzing how emerging tech enables enterprises to reach their transformation goals.

Hridika's background includes seven years of experience in quantitative research and analysis with Kantar. She also serviced British American Tobacco, catering to the company's primary and secondary research needs worldwide. Her primary responsibilities included end-to-end research planning and execution, web-based client presentations, and international in-person presentations in Egypt, Turkey, and Spain. She has also provided training sessions for clients on data analysis tools, including onsite training sessions for BAT in Vietnam.

Hridika earned an MBA in marketing from IBS Hyderabad and a bachelor's degree in commerce from JD Birla Institute in Kolkata.

Her mantra is to be happy and spread smiles and positivity to everyone she meets and interacts with. Hridika believes that a day without laughter is a day wasted. In her spare time, she loves to travel to new and unique places and cook and bake for family and friends. She also loves singing and reading different genres of books. On weekends, Hridika likes visiting new eateries and cafes in town and watching movies.

Content By Hridika Biswas

Highlight Report

Enterprises need AI-ready talent, but most workforces are not prepared

Enterprises are betting on AI, but 45% of employees resist it. AI adoption demands workforce readiness—tech alone won't solve the gap.

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Highlight Report

Infosys’ AI and policy migration solutions target insurance technical and data debt

Infosys' XtractEdge and IPMS help insurers tackle legacy system debt, automate workflows, and accelerate AI-driven policy migration.

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Highlight Report

From compliance to competitive edge: TechM’s ESG differentiator in insurance

Tech Mahindra embeds AI-driven ESG into insurance, transforming compliance into a competitive advantage with automation and cloud solutions.

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Highlight Report

Workday is stepping up to stop AI agent sprawl

Workday tackles AI agent sprawl with its Agent System of Record, ensuring governance, security, and lifecycle management for digital workers.

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Point of View

Transform the finance close process by balancing process and tech

Harmonization technology and process are key to bring agility in the financial close process.

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Point of View

Overcoming real-time financial reporting challenges: Turning barriers into breakthroughs

Finance leaders must rethink financial reporting by automating reconciliations, centralizing data, and embedding compliance to enable real-time insights.

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Point of View

Enabling ‘smarter’ enterprises with process intelligence and GenAI

Transform your enterprise with process intelligence and GenAI—redefining agility, driving innovation, and setting new benchmarks for excellence.

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Point of View

Elevate finance by transforming transactional tasks into strategic wins

Transforming finance: shifting from routine transactions to strategic impact with technology, talent, and data-driven insights.

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