Senior Analyst
Niti Jhunjhunwala is a senior analyst for HFS Research. Her coverage areas include banking and financial services and GenAI. She also regularly contributes to competitive intelligence across IT and business process services and the HFS Market Index, a quarterly report that analyses the performance and major developments of top service providers over the past quarter.
Niti joined HFS with more than six years of experience in market research. Previously, she worked with Kantar (a leading data, insights, and consulting company). Her responsibilities included leading end-to-end research studies and delivering client presentations.
She earned an MBA in finance and marketing and B.Tech degree in information technology.
Niti is based out of Kolkata, India. In her spare time, she loves reading, traveling, and going for walks. On weekends, she enjoys painting, spending time with her nephew, and binge-watching series.
May 21, 2025 In our latest research, clients rated providers poorly on IP development, R&D investment, and effective fintech collaboration.
May 21, 2025 Service providers are falling short on commercial banking-specific IP and scalable talent.
May 1, 2025 BFSI and healthcare sectors are driving Q4 2024 growth for ‘Fastest Five’ , but enterprise buyers should be cautious.
April 29, 2025 Leaders must revamp AI training to be adaptive that blends artistic and scientific talent.
April 17, 2025 Uncertainty continues to impact TWILCTH revenue, but there are green shoots in North America that a slowing Europe offset.
April 8, 2025 This report covers the top technology partners for commercial banks across a mix of software, hardware, and cloud providers.
April 2, 2025 HCLTech is making bold moves in BFSI transformation, embedding AI and automation across banking, insurance, wealth, BPO, and FCC.
March 12, 2025 Commercial banks own the high-value relationships, but they must play catch-up on digital hygiene with its retail banking siblings.
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