Sam Duncan

Practice Leader

Sam Duncan is a practice leader for HFS Research, based in Cambridge, UK. He graduated from Bournemouth University with a degree in economics. His interest in macroeconomics focuses on how the evolution of technology accelerated globalization. He also studied law, accounting, and investment management.

Since joining HFS, Sam has developed his understanding of blockchain and continues exploring the latest applications of the technology across various industries. He applies his economics background to keep up with the latest banking and financial services industry trends, with a particular interest in insurance. He is a regular contributor to the HFS Market Index, a quarterly report that breaks down the performance and key events of the leading service providers throughout the previous quarter.

When he's not keeping up with the latest market developments, Sam enjoys playing for his local rugby club and can often be found sampling the output of local breweries.

Content By Sam Duncan

Point of View

From outsourcing to innovation: partner to revolutionize mortgage servicing

We connected with Sourcepoint and one of their clients to understand how they are revolutionizing mortgage servicing together.

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Point of View

Catch the Blockchain Bounce Back: Record Funding in 2021

Blockchain funding reached a record high in the first half of 2021—and we're keen to understand why.

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Point of View

Unlock your business value with flawless operational processes

How Celonis is helping clients get past legacy silos and meaningfully embed the Triple-A Trifecta.

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Point of View

Can we tame the business monster? The future of work and technology

At our Digital Symposium, HFS' own Saurabh Gupta was joined by Paul Roehrig for a candid Digi-side Chat.

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Point of View

More change is going to come, but nothing is more important than people

At our Digital Symposium, HFS CEO Phil Fersht joined Tiger Tyagarajan, President and CEO of Genpact, for a candid Digi-side Chat.

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Point of View

Develop a hyper-personalized employee experience

Everyone’s ideal work-life balance and working from home experience is different.

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Point of View

When it comes to property & casualty insurance, Digital is Data

Perspectives from HFS, EXL, and a selection of its P&C clients on the data-driven future of the industry.

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Hot Tech

HFS OneOffice Hot Vendors: Q2 2021

An exclusive group of emerging players, each with the vision and strategy to impact the market.

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