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HFS analysts go to the source for unfiltered insights from senior enterprise leaders and industry experts.
In this Unfiltered Stories episode, Hansa Iyengar sits down with NewRocket CEO Harsha Kumar to dismantle the AI hype and get real about how enterprises can drive outcomes, not just experiments. The conversation zeroes in on building AI you can trust, redefining services as software, and what enterprise leaders must do now to avoid becoming irrelevant in the AI-first era.
October 12, 2021Melissa O'Brien of HFS, Rolando Salinas of Arbonne, and John Maczynski of CXperts discuss aligning employee and customer experience.
October 06, 2021Healthcare is the only industry where health consumers are always buying blind. They have no idea what a visit to the doctor or the medications they are or the
September 17, 2021US healthcare spends close to $4Trillion annually, or ~20% of GDP. Yet we are becoming sicker and living fewer years on average, even before the pandemic
August 18, 2021In the US when most cannot afford $400 when posed with an emergency medical bill, how do they afford to pay the out-of-pocket expense?
July 21, 2021One of the things that has taken center stage since the global pandemic and changed our lives is the power of innovation and technology.
July 20, 2021If there is one industry that has taken center stage since the global pandemic changed our lives, it is the healthcare industry. And in this podcast we put the
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