Phil Fersht in conversation with Mihir Shukla

November 25, 2020

This episode of HFS UNFILTERED is a conversation between two automation visionaries, Phil Fersht and Mihir Shukla. They discuss – the impact of the COVID-19 pandemic within the automation space and explore some of the most recent developments including – cloud delivery, digital assistants, discovery bots and the infusion of artificial intelligence.


HFS UNFILTERED is a new series of podcasts that extracts a real and unfiltered view of business operations today and in the future.  Watch or listen now, in order to be updated with the latest insights from senior HFS analysts and enterprise leaders.