In this webinar, an executive from Vodafone, a leading telecommunications company, will discuss how virtual agents and RPA benefit both customers and employees. The company has implemented IPsoft’s digital colleague Amelia and 1Desk to deliver a reimagined and enhanced experience for its employees and customers. In addition, leaders from HFS Research and IPsoft will discuss how the market is shifting away from ticket-based operations to a new way of running your operations for IT, HR, and finance.
You’ll hear how intelligent enterprises can progress on their journey to HFS’ Digital OneOffice beyond the “gateway” of RPA by implementing cognitive and autonomic technologies.
Attend and learn: