A collection of the latest views from the HFS analyst team on travel, hospitality, and logistics.
July 13, 2023This Horizons report delivers our 2023 assessment of 21 travel, hospitality, and logistics industry service providers.
July 25, 2025TTHL are shifting their focus toward operational efficiency and customer value, with innovation taking a slightly lower priority.
July 16, 2025THL leaders must continue focusing on pragmatic modernization while addressing the need to balance core with edge.
May 30, 2025T&H enterprise leaders are widening the lens from short-term ROI to resilience, talent access, and transformation support.
Data Viewpoint
July 25, 2025TTHL are shifting their focus toward operational efficiency and customer value, with innovation taking a slightly lower priority.
Data Viewpoint
July 16, 2025THL leaders must continue focusing on pragmatic modernization while addressing the need to balance core with edge.
Data Viewpoint
May 30, 2025T&H enterprise leaders are widening the lens from short-term ROI to resilience, talent access, and transformation support.
Data Viewpoint
January 17, 2025Customer experience has become a critical battleground and also a competitive advantage for THL leaders.
Market Analysis
August 30, 2024HFS’ 2024 Pulse data and state-of-the-market summary for Travel, Hospitality and Logistics are here!
Point of View
August 08, 2024Service providers should leverage infrastructure to offer better patient experiences and operational efficiencies.
Challenger Series
August 05, 2024Cybage delivers value to businesses with a three-pronged approach of delivery excellence, vertical expertise, and partnership ethos.
Market Impact Report
May 23, 2024Ecosystem development and collaboration will be key to unlocking new sources of value
Point of View
April 17, 2024Nordic F&A leaders must prioritize tech modernization and transformation with the right talent and partners.
Highlight Report
November 16, 2023For T&H leaders, WNS TRAVOGUE’s end-to-end offerings across the value chain could help implement customer-centric strategies.
Competitive Intelligence
July 25, 2023A look at how Wipro performed in the HFS Horizons: Travel, Hospitality, and Logistics Service Providers, 2023.
Competitive Intelligence
July 25, 2023A look at how Mphasis performed in the HFS Horizons: Travel, Hospitality, and Logistics Service Providers, 2023.
Competitive Intelligence
July 25, 2023A look at how Hitachi Vantara performed in the HFS Horizons: Travel, Hospitality, and Logistics Service Providers, 2023.
Competitive Intelligence
July 25, 2023A look at how Hexaware performed in the HFS Horizons: Travel, Hospitality, and Logistics Service Providers, 2023.
Competitive Intelligence
July 25, 2023A look at how Genpact performed in the HFS Horizons: Travel, Hospitality, and Logistics Service Providers, 2023.
Competitive Intelligence
July 25, 2023A look at how EXL performed in the HFS Horizons: Travel, Hospitality, and Logistics Service Providers, 2023.
Competitive Intelligence
July 25, 2023A look at how Teleperformance performed in the HFS Horizons: Travel, Hospitality, and Logistics Service Providers, 2023.
Competitive Intelligence
July 25, 2023A look at how Tech Mahindra performed in the HFS Horizons: Travel, Hospitality, and Logistics Service Providers, 2023.
Competitive Intelligence
July 25, 2023A look at how LTIMindtree performed in the HFS Horizons: Travel, Hospitality, and Logistics Service Providers, 2023.
Competitive Intelligence
July 25, 2023A look at how EPAM performed in the HFS Horizons: Travel, Hospitality, and Logistics Service Providers, 2023.
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