Practice Leader
Hansa Iyengar leads the banking, financial services (BFS), and IT services research practice at HFS Research. She focuses on delivering practical, forward-looking insights that help BFS leaders navigate change across financial services and on providing critical analyses of service provider strategies, enabling buyers to make more informed sourcing and partnership decisions.
Hansa brings more than 15 years of deep enterprise technology and IT services expertise. She has led global research portfolios that are focused on competitive intelligence, digital transformation, and market trend analysis for technology and telecom enterprises. Before joining HFS, Hansa was a senior principal analyst at Omdia, where she advised C-suite executives on enterprise IT strategy and spearheaded high-impact research initiatives influencing product and go-to-market strategies for some of the world’s largest technology firms. With a track record of authoring influential thought leadership, she is known for her sharp strategic thinking, enterprise-first perspective, and commitment to cutting through hype to deliver insights that matter.
Hansa holds a bachelor’s degree in English and an MBA in finance from Gujarat University, India. She lives in Columbus, Ohio with her husband, two sons, and a fur baby. In her spare time, she likes to read, cook, hike, and volunteer at local non-profits.
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April 9, 2026 At its US AR Day, Infosys presented a newly packaged AI-First Value Framework as the solution to operationalizing AI.
April 3, 2026 CoreStack’s acquisition of BetterCloud is all about creating an agentic governance OS that works across apps, data and workflows.
March 31, 2026 Computer-using agents (CUAs) can automate cross-application that do not share a clean application programming interface.
March 23, 2026 SaaS vendors innovate fast, but slow GSI partners trap enterprises in tech debt. Assess their influence on the product roadmap.
February 27, 2026 Banks are investing heavily in legacy modernization, but are unsure if these reduce complexity or simply move it around.
February 17, 2026 Firstsource helped a leading US non-prime lender to build an AI-ready recoveries model without touching core systems.
February 16, 2026 European Union (EU) enterprises will find India-based GCC decisions easier to approve, faster to staff, and simpler to run.
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