A collection of the latest views from the HFS analyst team on artificial intelligence.
January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
November 21, 2025This POV describes how enterprises must take part in creating India's semiconductor supply chain.
November 20, 2025Business leaders should redesign their GCC charters to reflect innovation and P&L outcomes, orchestrated by AI-enabled workflows.
November 20, 2025WRITER’s AI Leaders Forum revealed a speed–trust gap holding back the business benefits of rapid technological innovation.
Point of View
January 16, 2025The impending AI-powered paradigm will redefine how shoppers interact with e-commerce platforms.
Point of View
January 14, 2025Transform your enterprise with process intelligence and GenAI—redefining agility, driving innovation, and setting new benchmarks for excellence.
Highlight Report
January 10, 2025Empowering leaders to enhance fan engagements, strengthen connections, and create highly personalized, immersive experiences.
Point of View
January 02, 2025AI's leap to 'superintelligence' is inevitable. The tech will reach maturity, but are enterprises prepared to harness it?
Point of View
December 27, 2024ISO 42001, the new international standard for managing artificial intelligence (AI), is rapidly gaining traction as a benchmark for ethical and responsible AI
Point of View
December 26, 2024AI-powered platforms are revolutionizing procurement, driving efficiency, resilience, and strategic value across the sourcing value chain.
Point of View
December 20, 2024Shifting to open-source AI seems like a genius move but comes with hidden costs, operational headaches, and legal minefields.
Point of View
December 19, 2024The technology sector produces (only?) 2-3% of global emissions, including hardware and chip manufacturing.
Point of View
December 16, 2024HFS' Purpose-based Performance model helps BCM firms ensure their innovation and tech investments are aligned with purpose.
Point of View
December 13, 2024America is getting older and sicker with growing shortage of clinicians; technology will be the only salvation to manage this perfect storm.
Highlight Report
December 12, 2024Persistent's SASVA offers enterprise solutions that cut through the noise of big tech's generic capabilities.
Highlight Report
December 12, 2024Chips, agentic AI, and partnerships redefine innovation at AWS re:Invent 2024
Point of View
December 03, 2024Nearshoring brings advantages to IT services by offering experienced talent in local time zones to drive business outcomes.
Highlight Report
December 03, 2024Despite a dominant AI narrative in 2024, it’s collaboration that always stands out in positive outcomes.
Point of View
November 29, 2024Chemical companies are combining strategic business decisions such as rethinking logistics networks and investing in technologies such as digital twins to the
Data Viewpoint
November 26, 2024Top priorities for THL firms include new business models, ESP and data.
Point of View
November 26, 2024From savings to AI-driven value: Business services evolves with agentic AI solutions, reshaping automation and talent strategies.
Highlight Report
November 25, 2024LLMs that learn and adapt could evolve dynamically alongside the businesses they support.
Point of View
November 25, 2024CFOs should drive touchless finance by addressing gridlocks with system upgrades, silo integration, and IT collaboration.
Highlight Report
November 22, 2024GenAI has hit escape velocity, with its influence cutting across industries.
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