A collection of the latest views from the HFS analyst team on artificial intelligence.
January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
August 20, 2025Straive earns the HFS Challenger title for evolving from content services to AI, analytics, & digital solutions across industries.
August 18, 2025Hurtling toward an agents-everywhere free-for-all? WRITER's Action Agent promises a fix - with caveats.
August 06, 2025AI is the new enterprise disruptor - those who reimagine purpose, models, and ecosystems will lead; others risk irrelevance.
Point of View
February 13, 2024Enterprise leaders see GenAI’s potential but face a readiness gap. There are several challenges to address.
Highlight Report
February 09, 2024Mphasis' initiatives in AI, BFSI, and digital transformation inspire signs of return to growth after a torrid 2023.
Point of View
February 08, 2024HFS' focus on the Hot Tech shaping the future of work spots three waves of start-ups enterprise leaders must learn and embrace.
Horizons Report
February 07, 2024Quality assurance is pivoting toward quality engineering to become an integral part of the software development life cycle.
Point of View
February 06, 2024Implement GenAI tools to speed up your SDLC by over 3x, free valuable resources, and do more for your business.
Challenger Series
February 06, 2024Delivering Agile with a blend of products and services for midmarket clients.
Market Impact Report
February 06, 2024500 financial crime compliance leaders weighed in on their baseline and future vision for automation, AI, and outsourcing.
Highlight Report
February 01, 2024Capgemini's acquisition aims to help BFS firms scale fincrime compliance with AI and automation. Banks need to be willing to try.
Hot Tech
February 01, 2024Cogram offers an AI-driven solution, streamlining meeting productivity across multiple platforms.
Highlight Report
January 31, 2024IBM’s Q4 results reveal progress across all segments, built on a commitment to innovation and meeting customers’ needs.
Point of View
January 31, 2024Emerging generative AI (GenAI) capabilities threaten the value of proprietary data. What does this mean for your data strategy?
Highlight Report
January 31, 2024Infosys acquires InSemi to bring semiconductor design services to industry, IoT, and GenAI solutions that drive business outcomes.
Highlight Report
January 31, 2024Mphasis and WorkFusion have inked a unique partnership that can bring AI benefits to BFSI enterprises.
Data Viewpoint
January 16, 2024Problem solving, adaptability, and critical thinking are the most essential skills that GenAI pioneers feel workers are lacking.
Highlight Report
January 09, 2024BlackLine is focused on closing the data gap to establish the right foundation for GenAI.
Competitive Intelligence
January 02, 2024A look at how UST performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how Teleperformance performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how Sutherland performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how LTIMindtree performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how EPAM performed in the HFS Horizons: Retail and CPG Service Providers, 2023
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