A collection of the latest views of the HFS analyst team on automation and process intelligence.
July 09, 2025Tariffs exposed brittle delivery models, pushing bold enterprises to automate, adapt sourcing, and build resilience.
June 19, 2025Flat-rate pricing wins because it offers peace of mind, not savings—buyers value certainty most.
May 14, 2025Don’t let cheap tokens fool you; true AI agent costs hide in compute, orchestration, APIs, security. Plan now or pay later.
April 28, 2025AI shifts the economics of enterprise operations through the collapsing costs of code, knowledge work, compute, and organization.
Competitive Intelligence
March 04, 2025A look at how EY performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how HCLTech performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how Infosys performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how NTT DATA performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how Tech Mahindra performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how Cognizant performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how IBM performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how Capgemini performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how Persistent performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how Sutherland performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how TCS performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how Virtusa performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how Zensar performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how Encora performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how Infinite Computer Solutions performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how Innova Solutions performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how KPMG performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how UST performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how Wipro performed in the HFS Horizons: Telecom Service Providers, 2025
Highlight Report
March 03, 2025Services-as-Software is a growing reality. Genpact is on a mission to reinvent itself to drive AI at scale for business operations.
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