Covering the worlds of banking, capital markets, and insurance, our research brings an industry lens to digital transformation with deep demand-side research, comprehensive competitive supply-side insights, and outcome-focused emerging tech use cases.
July 30, 2025An assessment of how mortgage service providers drive innovation and deliver value across three strategic horizons.
September 16, 2025This report with Iron Mountain aims to understand whether BFSI organizations are ready to face disruption or become irrelevant.
August 27, 2025For BFS leaders, responsible AI must be the price of admission, not a bonus feature, when choosing a tech or services partner.
August 25, 2025Financial crime is getting smarter, and frankly, the manual processes of conventional KYC simply can’t keep up.
Market Analysis
April 27, 2022BFS enterprises need to go beyond functional digital to OneOffice™ and OneEcosystem™. Our 2022 research agenda covers how.
Highlight Report
March 14, 2022EXL developed an end-to-end point-of-sale financing solution in partnership with Skeps to address the latest market demand.
Highlight Report
March 11, 2022Sourcepoint is set to gain more than just a mortgage platform; it’s an opportunity to access mid-market lenders.
Market Analysis
March 11, 2022A monthly rollup of merger and acquisition activity.
Point of View
March 10, 2022SaaS may be the most important investment an insurance firm can make in modernizing systems.
Highlight Report
March 10, 2022EXL acquires Clairvoyant with a view to supplementing the foundational data engineering and cloud capabilities in its portfolio.
Top 10 Report
March 02, 2022A comprehensive assessment of the services providers delivering insurance services.
Top 10 Report
March 02, 2022A comprehensive assessment of the services providers delivering insurance services.
Data Viewpoint
March 02, 2022It is fair to say that enterprises are still not actively using FAIR to better help quantify and communicate cyber risks.
Point of View
February 28, 2022Key takeaways from a global roundtable that explored what firms are doing to re-imagine their CX-related processes.
Point of View
February 25, 2022Coutts has integrated ESG and convinced clients—the bar is set for a BFS industry failing to see its responsibility and opportunity.
Data Viewpoint
February 16, 2022BFS enterprises are prioritizing data, CX, and new offerings. Great. But ignoring digital competitors is perilous!
Highlight Report
February 08, 20222022 heralds the rise of the ecosystem orchestrator and a path forward to cloud-native digital banks.
Data Viewpoint
February 01, 2022Industries and organizations must align their transition plans: decarbonize to net-zero and address all 17 UN Goals
Highlight Report
January 28, 2022Growing fintechs need more than a good idea and investors with deep pockets. Operational excellence is essential to succeed.
Point of View
January 14, 2022The continued maturation of digital health for primary care will disrupting health insurance in the US
Data Viewpoint
January 10, 2022If BFS firms want to get real about transformation and results, they need to prioritize innovation when selecting their partners.
Data Viewpoint
December 20, 2021The BFSI industry putting threat intelligence and containment at the forefront of its ransomware defense strategy.
Point of View
December 16, 2021The rush to implement building blocks of digital transformation is over. Now prioritize people and process change.
Data Viewpoint
December 09, 2021Dispel the notion of healthcare retailization given health consumers behave very different than retail customers.
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at [email protected] for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
