Competitive Intelligence Reports

A one-stop-shop for insights about the leading vendors in IT and business process services as well as the emerging tech market.

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More Featured Competitive Intelligence Reports

Competitive Intelligence

Firstsource: Customer Experience Services Capabilities, 2024

A look at how Firstsource performed in the HFS Horizons: Customer Experience Service Providers, 2024

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HGS: Customer Experience Services Capabilities, 2024

A look at how HGS performed in the HFS Horizons: Customer Experience Service Providers, 2024

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IGT Solutions : Customer Experience Services Capabilities, 2024

A look at how IGT Solutions performed in the HFS Horizons: Customer Experience Service Providers, 2024

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Movate: Customer Experience Services Capabilities, 2024

A look at how Movate performed in the HFS Horizons: Customer Experience Service Providers, 2024

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TaskUs: Customer Experience Services Capabilities, 2024

A look at how TaskUs performed in the HFS Horizons: Customer Experience Service Providers, 2024

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Mphasis: Customer Experience Services Capabilities, 2024

A look at how Mphasis performed in the HFS Horizons: Customer Experience Service Providers, 2024

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Atento: Customer Experience Services Capabilities, 2024

A look at how Atento performed in the HFS Horizons: Customer Experience Service Providers, 2024

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Foundever™: Customer Experience Services Capabilities, 2024

A look at how Foundever™ performed in the HFS Horizons: Customer Experience Service Providers, 2024

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ResultsCX: Customer Experience Services Capabilities, 2024

A look at how ResultsCX performed in the HFS Horizons: Customer Experience Service Providers, 2024

Competitive Intelligence

Teleperformance: Customer Experience Services Capabilities, 2024

A look at how Teleperformance performed in the HFS Horizons: Customer Experience Service Providers, 2024

Competitive Intelligence

TELUS International: Customer Experience Services Capabilities, 2024

A look at how TELUS International performed in the HFS Horizons: Customer Experience Service Providers, 2024

Competitive Intelligence

Transcom: Customer Experience Services Capabilities, 2024

A look at how Transcom performed in the HFS Horizons: Customer Experience Service Providers, 2024

Competitive Intelligence

Alorica: Customer Experience Services Capabilities, 2024

A look at how Alorica performed in the HFS Horizons: Customer Experience Service Providers, 2024

Competitive Intelligence

TTEC: Customer Experience Services Capabilities, 2024

A look at how TTEC performed in the HFS Horizons: Customer Experience Service Providers, 2024

Competitive Intelligence

Cognizant: Customer Experience Services Capabilities, 2024

A look at how Cognizant performed in the HFS Horizons: Customer Experience Service Providers, 2024

Highlight Report

EY navigates new terrain after shelving Project Everest

EY adapts strategy after shelving Project Everest: integrates tech, prioritizes human-centric approach, and targets industry-specific solutions for market

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