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February 2, 2021 Findings from our recent Triple-A Trifecta Services Top 10 show that enterprises are just getting started in their combined us of these critical change agents -
January 29, 2021 The COVID-19 pandemic’s impact has been profound and far-reaching in travel and hospitality, with executives in these sectors having relatively lower about .
January 29, 2021 In January 2021, Cognizant has agreed to acquire Magenic Technologies, a custom software development services company in the U.S. Magenic is Cognizant's third
January 27, 2021 The low down on process debt, digital natives, and automation in the cloud!
January 12, 2021 HFS assessed, the enterprise leader’s investment preferences, the state of hyper-scalers, and the service providers who made the first move on the cloud, are
December 22, 2020 The OneOffice (connecting the front, middle, and back offices to create a touchless and frictionless digital experience) is no longer a pipe dream. Almost it a
December 9, 2020 As the OneOffice vision evolves beyond breaking down silos for better CX, the importance of EX and attended automation’s role are clear.
November 25, 2020 HFS assess Quad’s real-life experience of envisioning, deploying, and scaling automation across 29 departments.
November 18, 2020 This HFS Top 10 report assessed service providers on how well they are helping clients with the Triple-A Trifecta technologies and related services.
November 17, 2020 While BFS as a whole may have been less impacted by the pandemic as other industries, some segments, such as collections, are much more exposed.
November 13, 2020 HFS Research launches its first-ever Telecommunications, Media, and Technology (TMT) Services Providers Top 10 report, due in Q1 2021.
November 12, 2020 Explores how Oracle Cloud SCM provides clients the agility they need to respond to pandemic-shocked supply chains
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