Research & Insights

Accurate, visionary, and thought-provoking insight into issues that impact your business.

Search results

Market Impact Report

The seven critical levers for scaling GenAI

A playbook for IT leaders: Generative AI (GenAI) has the power to revolutionize industries, but scaling it is no walk in the park.

Read More
Challenger Series

HFS Challenger: Zeta

Zeta empowers marketers with AI-driven control, simplifying MarTech with modular tools for personalization, speed, and agility.

Read More
Point of View

Sutherland calls on insurers to place AI-driven CX at the core of their transformation

Embedding CX at every stage of the transformation journey is essential for building lasting impact and competitive differentiation.

Read More
Data Viewpoint

IT service providers in E&U are strong on delivery but struggle to scale innovation

This article talks about customer and partner experience of IT service providers in the E&U industry.

Read More
Point of View

Salesforce’s $8b Informatica bet—fixing enterprises’ data plumbing to fuel AI

With 60% of enterprises citing data quality as a barrier to effective AI, this acquisition fills a glaring gap.

Read More
Point of View

Energy and utilities trends: Enterprises are now infrastructure-heavy AND technology-led

This article provides insights and market trends in Energy and Utility industry with the enterprise buyer and provider examples.

Read More
Data Viewpoint

E&U buyers demand innovation, sharper go-to-market, and scalable execution

It provides the strengths and improvement areas of the IT service providers offering services to the Energy and Utility industry.

Read More
Point of View

Digital dinosaurs: Why chemical manufacturers are losing the e-commerce game

This article talks about the Chemical industry's e-commerce channel and its ecosystem challenges with the examples.

Read More
Competitive Intelligence

Accenture: Energy and Utilities Services Capabilities, 2025

A look at how Accenture performed in the HFS Horizons: Energy and Utilities Service Providers, 2025

Read More
Competitive Intelligence

Capgemini: Energy and Utilities Services Capabilities, 2025

A look at how Capgemini performed in the HFS Horizons: Energy and Utilities Service Providers, 2025

Read More
Competitive Intelligence

Cognizant: Energy and Utilities Services Capabilities, 2025

A look at how Cognizant performed in the HFS Horizons: Energy and Utilities Service Providers, 2025

Read More
Competitive Intelligence

EY: Energy and Utilities Services Capabilities, 2025

A look at how EY performed in the HFS Horizons: Energy and Utilities Service Providers, 2025

Read More
1 2 3 4 21

Sign In

Sign up for a free
research account

With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

By registering you agree to our privacy policy.

I hereby consent that HFS Research can process my personal data.

Premium Access

Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

Contact us at [email protected] for more information on premium access.

Help

If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.

[email protected]

    Contact Ask HFS AI Support