Research & Insights

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Unlock your business value with flawless operational processes

How Celonis is helping clients get past legacy silos and meaningfully embed the Triple-A Trifecta.

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Point of View

The Global Live Industry Roundtable: Shaping the 2025 Vision for Our Industry

Panel discussion to discuss some of the key future aspects of the outsourcing industry.

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Highlight Report

Salesforce continues moves towards the back-office with Servicetrace acquisition

Salesforce adds to its enterprise portfolio with an RPA provider of its own.

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Highlight Report

TCS Cognix could be what you need to develop “Cognitive Operations” across IT AND business

TCS Cognix aims for an integrated technology architecture to help enterprise clients get beyond their patchwork of technologies.

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Point of View

Healthcare must blow up its organizational silos to thrive in a post-pandemic world

The time is now to replace analog work methods with the OneOffice mindset & work culture.

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Highlight Report

Syniti’s Data Jumpstart shows that data confidence means business confidence

Confidence in your underlying data means improved confidence in the business.

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Point of View

When it comes to property & casualty insurance, Digital is Data

Perspectives from HFS, EXL, and a selection of its P&C clients on the data-driven future of the industry.

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Point of View

Pfizer’s vaccine proves the Power of Emerging Tech when the Burning Platform is Red Hot

Emerging tech Pfizer brought together to win the COVID-19 vaccine race should be a wake-up call for every healthcare organization.

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Highlight Report

Robocorp RPA is coming for the middle market

Robocorp Technologies Inc. is on a mission to bring rpa to mid-tier enterprises.

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Highlight Report

Resolve Systems adds Ayehu to progress end-to-end IT automation offering toward self-healing

Resolve Systems has acquired Ayehu to lead the evolving segment of Intelligent IT Automation.

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Highlight Report

Precisely acquires Winshuttle for process automation and data management

Data Integrity specialists Precisely add Process Automation and Master Data Management with the acquisition of Winshuttle.

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Point of View

Genpact: Bringing Lean Design Principles to Cloud Business Process Redesign

Genpact is subtly developing its cloud capabilities with operational competence to deliver transformation at scale.

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