Research & Insights

Accurate, visionary, and thought-provoking insight into issues that impact your business.

Search results

Highlight Report

IBM sign-posts more-with-less advantages of AI-led agentic services

IBM's agent-based system shows the industry is shifting from labor-based services to hybrid human-ai.

Read More
Point of View

Building the ‘broker of the future’: Baldwin’s strategic GenAI deployment with Persistent

Insurance broker Baldwin Group is working with Persistent to fastcharge its GenAI adoption.

Read More
Market Impact Report

Transforming GBS to generative business services: Tech-led challenges and aspirations

Insights from in-depth discussions with 20 C-suite executives on the evolving business services landscape.

Read More
Point of View

Prepare for agentic AI to shatter corporate workforces and global economies

Prepare for agentic AI to reshape workforces, flatten hierarchies, and disrupt global economies with vast social implications.

Read More
Point of View

No burning platform? That’s a poor excuse for continually mismanaging change

Don’t wait to find your business frantically reacting to catch up.

Read More
Point of View

Address your enterprise cultural debt first to have a fighting chance of overcoming the rest

Phil Fersht, CEO and Chief Analyst at HFS Research, talks to Cognizant CEO Ravi Kumar.

Read More
Data Viewpoint

The IT services industry is ripe for disruption

Global 2000's technical debt is $1.5-2 trillion, and we've built a $1.5 trillion IT services industry to manage it. The math simply does not add up!

Read More
Highlight Report

Explore the future of next-gen manufacturing innovations with TCS

TCS is focusing on digital innovation in manufacturing to create customer-centric solutions and make processes efficient and agile.

Read More
Point of View

The HFS GenAI decision matrix for retailers: Moving beyond POCs

HFS’ decision matrix for retailers based on analysis of leading GenAI use cases.

Read More
Highlight Report

With Agentforce, Salesforce brings new opportunities for clients and partners

At its annual Dreamforce event in California, Salesforce officially unveiled Agentforce, an allin-one agentics and Gen AI solution.

Read More
Highlight Report

India’s semiconductor moment will catapult its capabilities in global supply chains

Accenture's 'Semicon 2024' highlighted the opportunity India's semiconductor ecosystem has and the challenges it must overcome.

Read More
Highlight Report

Infosys cements its stable culture but must deliver on Enterprise AI as its future vision

Infosys continues to move the needle on AI by targeting use cases beyond IT organizations.

Read More
1 17 18 19 22

Sign In

Sign up for a free
research account

With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

By registering you agree to our privacy policy.

I hereby consent that HFS Research can process my personal data.

Premium Access

Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

Contact us at [email protected] for more information on premium access.

Help

If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.

[email protected]

    Contact Ask HFS AI Support