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Competitive Intelligence

Torry Harris: Legacy Application Modernization Services Capabilities, 2025

A look at how Torry Harris performed in the HFS Horizons: Legacy Application Modernization Services, 2025.

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Data Viewpoint

Mortgage lenders stuck on GenAI automation are missing the next wave of growth

Automation solves today’s problems but GenAI-driven reinvention defines tomorrow’s mortgage leaders.

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Market Impact Report

Consulting that delivers, not just recommends

Consulting’s future is AI-powered, orchestrated, and outcome-based, not effort-driven.

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Highlight Report

While GenAI promises falter, WNS InfoTurf.ai makes productivity real

Productivity will decide who owns the AI future and tools like InfoTurf.ai will help you stay on the winning side.

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Highlight Report

Scale value by embedding agentic AI in core ops

Enterprises must scale AI value by busting out of test-and-learn trials. Embed agentic AI in core operations.

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Highlight Report

Don’t write off telcos; Orange Business is showing how to reinvent for real impact

Orange Business is mid-flight in a bold transformation programme to become the next-generation telco.

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Point of View

Transform telco CX with agentic AI by reimagining customer engagement

The Chief Customer Experience Officer must transform telecom customer support from a service function into a growth engine.

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Horizons Report

HFS Horizons: Legacy Application Modernization Services, 2025

This report assessed 32 service providers serving their clients for legacy application modernization services across globe.

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Highlight Report

CMOs, forget prompt engineering—adopt personality engineering

AI agents will be the emotional interface between brand and customers, an interface CMOs must own with 'personality engineering'.

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Highlight Report

Adapt for AI-powered people or lose the battle for talent

Leaders must adapt their enterprises to welcome and reward AI-powered people—or become talent’s last resort.

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Challenger Series

HFS Challenger: Enterprise Minds

Enterprise Minds (EM), Inc., is named an HFS Challenger for its innovation-led approach to legacy service models.

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Data Viewpoint

Data debt can cripple an enterprise, and Agentic AI is the solution

Agentic AI, with its ability to autonomously perceive, reason, and act, is a helpful tool for data modernization and governance.

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