A compilation of HFS analyst insights on GenAI and the Generative Enterprise, highlighting the potential of Large Language Models (LLMs) such as ChatGPT and GPT-4 to revolutionize business by generating new ideas, reshaping work processes, and disrupting outdated business models.
January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
September 05, 2025AI will have a major impact on the way services are delivered. HFS researched the effect of AI on tax and audit services.
September 04, 2025CIOs and CTOs must choose between open and closed approaches to build and orchestrate AI agents for value.
August 26, 2025Compliance executives waiting on AI legislation to tell them how to behave are already falling behind customer and market needs.
More from the GenAI Leadership Series: Phil Fersht caught up with Exponential View Founder Azeem Azhar to discuss how enthusiastic he is about the global focus on AI, where AI is heading, and why. Listen in now
Point of View
February 23, 2024Our snackable AI glossary adds to your understanding of what stands behind the new tech shorthand you need to know.
Market Impact Report
February 21, 2024Healthcare can leverage GenAI to address the payer-provider disconnect and maximize the value of vertically integrated healthcare enterprises.
Point of View
February 14, 2024Complexities in our operations are hindering CX + EX.
Point of View
February 13, 2024The AI continuum offers the opportunity to sustainably and positively impact the triple aim of care; leverage it optimally and boldly.
Point of View
February 13, 2024Enterprise leaders see GenAI’s potential but face a readiness gap. There are several challenges to address.
Highlight Report
February 09, 2024Mphasis' initiatives in AI, BFSI, and digital transformation inspire signs of return to growth after a torrid 2023.
Point of View
February 08, 2024HFS' focus on the Hot Tech shaping the future of work spots three waves of start-ups enterprise leaders must learn and embrace.
Point of View
February 06, 2024Implement GenAI tools to speed up your SDLC by over 3x, free valuable resources, and do more for your business.
Market Impact Report
February 06, 2024500 financial crime compliance leaders weighed in on their baseline and future vision for automation, AI, and outsourcing.
Highlight Report
January 31, 2024IBM’s Q4 results reveal progress across all segments, built on a commitment to innovation and meeting customers’ needs.
Point of View
January 31, 2024Emerging generative AI (GenAI) capabilities threaten the value of proprietary data. What does this mean for your data strategy?
Point of View
January 17, 2024Faced with a chip shortage and dependency on suppliers, hyperscalers have launched chips of their own.
Data Viewpoint
January 16, 2024Problem solving, adaptability, and critical thinking are the most essential skills that GenAI pioneers feel workers are lacking.
Point of View
January 15, 2024Healthcare enterprises can leverage GenAI and price data exposed by transparency rules to impact the triple aim of care.
Highlight Report
January 15, 2024HFS CEO Phil Fersht connects with Celonis Co-CEO Alex Rinke to explore the link between GenAI and process intelligence.
Highlight Report
January 09, 2024BlackLine is focused on closing the data gap to establish the right foundation for GenAI.
Point of View
December 21, 2023Using natural language queries in cloud applications will improve productivity and reduce response time for solving issues.
Point of View
December 19, 2023F&A will experience a significant impact from GenAI in the next few years, and the finance function will gradually adapt to it.
Point of View
December 14, 2023Our cohort of experts suggests that GenAI may finally fix a productivity paradox.
Point of View
December 14, 2023We explore which skills organizations will demand more as they strive to capture value from GenAI.
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